Rusty Wallace Kia Alcoa - Service Center

Service personnel are pleasant and courteous. They are responsive to my questions and provide an explanation on how long the service is expected to take. They always show me to the waiting area and offer responsive to my questions and provide an explanation on how long the service is expected to take. They always show me to the waiting area and offer snacks and beverages. More

Great service department! Was treated well. Took care of my Kia by replacing a defected part in a very short time! of my Kia by replacing a defected part in a very short time! More

Great service as always. The service crew at Alcoa is the best! Professional, personable, knowledgeable....Thank you for all you do!! best! Professional, personable, knowledgeable....Thank you for all you do!! More

Friendly service, clean atmosphere, service done in a timely manner. Snacks and drinks and added benefit timely manner. Snacks and drinks and added benefit More

Great service. Employees was polite and helpful. Kept me informed of any issues that arose informed of any issues that arose More

They did a good job. I even got it back earlier than they said I might. They are very honest from the beginning and did exactly what was needed. said I might. They are very honest from the beginning and did exactly what was needed. More

Outstanding service dept. With great cordinators. Very well maintained courtesy seating. Needs to have current Knox news paper. well maintained courtesy seating. Needs to have current Knox news paper. More

Great job. However it is a little ridiculous that you would like people to do a review but put requirements of how much they have got to say. 🤔😬 would like people to do a review but put requirements of how much they have got to say. 🤔😬 More

Rusty WallaceKiaAlcoa is a great dealership. I bought my car there and have it serviced there also .the people are wonderful always helpful car there and have it serviced there also .the people are wonderful always helpful More

Friendly,knowledgeable, did I mention efficient? In and out well ahead of expectations. Clean and nice waiting area. Well done out well ahead of expectations. Clean and nice waiting area. Well done More