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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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September 15, 2021

Out of the last 30 years of buying cars this dealership is by far the best in service. More

by Mudhandler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
September 15, 2021

Jeanna and the employees in the Service Dept are fantastic. Always prompt for appointments and explains results More

by acdc4809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 14, 2021

Got there early and they got me right in. Waiting room is stocked with drinks for you to enjoy. Quick and efficient More

by SMILE77777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 14, 2021

Had communication issues, Chase explained it and fixed it for me! Will bring car back More

by kbmomof3boys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER, Chase Cass
September 14, 2021

When I arrived for my appointment I had no wait.My car was serviced in a timely fashion and had a great experience More

by paulamarshall979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad (service dept.), Chase Cass
September 14, 2021

They always do a great job. Prices are fair and I would recommend then to anyone. More

by Martin Daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
September 14, 2021

Jenna and her crew are very accommodating and a pleasure to work with! Excellent service Thanks More

by REBECCAHOPELB12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 14, 2021

The staff was very friendly and helpful. Made sure I didn't miss anything I needed, and made sure I was comfortable while I waited. More

by RYAN.STANSBURY1008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 13, 2021

It is my favorite dealership!!!! I feel like I'm valued as a person and not seen as a number. Everyone is so friendly More

by Mockingbird230530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
September 13, 2021

Jenna has always been consistent with a smiling face, offering drinks and snacks, asking if I am waiting on my car, goes through in detail what was done and what will be needed in the future. More

by WTERRAZAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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