Rusty Wallace Kia Alcoa - Service Center

Very helpful, fast and great customer service. I felt right at home as soon as I arrived for my appointment. Couldn’t be more pleased! right at home as soon as I arrived for my appointment. Couldn’t be more pleased! More

Excellent service although I didn’t have an appointment but was going to travel and need d to have it done. Thanks! If I go back to Tennessee I’ll make sure to visit again but was going to travel and need d to have it done. Thanks! If I go back to Tennessee I’ll make sure to visit again More

The service team is extremely helpful. The technicians are knowledgeable. Not only do they service my car but usually they wash my car before returning it to me. are knowledgeable. Not only do they service my car but usually they wash my car before returning it to me. More

They are always with it and do a good job. I have never been disappointed with anything I have had serviced. I am very happy. been disappointed with anything I have had serviced. I am very happy. More

I had an appointment for a recall. I got in and out around one hour. Everyone was friendly and helpful. I do not recall the name of the person who helped me. around one hour. Everyone was friendly and helpful. I do not recall the name of the person who helped me. More

I have never bought a car or had service at your facility. I have called to tell you this. Please remove this number from your contact list. Thank you. facility. I have called to tell you this. Please remove this number from your contact list. Thank you. More

Everyone was so kind and helpful. Everything was well communicated and explained so that I would understand any issues that my car had. Great overall. communicated and explained so that I would understand any issues that my car had. Great overall. More

I like that the service department had me out within an hour.The guy that took care of my paperwork, I can’t remember his name but has red hair , he was wonderful! I just guessed his name, not sure if I wa hour.The guy that took care of my paperwork, I can’t remember his name but has red hair , he was wonderful! I just guessed his name, not sure if I was right on this survey. More

I love my Kia Soul . I was disappointed cause it didn't have an alarm. The waiting room was very clean.l was surprised to see all the snacks they had.They also washed my car before I left. have an alarm. The waiting room was very clean.l was surprised to see all the snacks they had.They also washed my car before I left. More

Kia service department has always been fast and efficient. I wouldn’t go anywhere else to get my vehicle serviced. They always make sure I understand what needs to be done. efficient. I wouldn’t go anywhere else to get my vehicle serviced. They always make sure I understand what needs to be done. More