Rusty Wallace Kia Alcoa - Service Center

I was dropping off my niece for an oil change and purchased a 2022 Carnival because of their professional, no-nonsense approach. I live in Georgia and was up for a visit. I had my heart set on the purchased a 2022 Carnival because of their professional, no-nonsense approach. I live in Georgia and was up for a visit. I had my heart set on the Sorento and was working with a local dealer but they were limited on availability so when I was walking the lot, I saw the Sorento and the Carnival. To say the van has come a long way since my 2000 Sedona is an understatement. This vehicle is perfect fir the next family adventure. Thank you for your assistance with this new purchase. More

Pretty quick service and friendly staff. They were able to accommodate a same week appointment and my usual dealer was five weeks out. No complaints. to accommodate a same week appointment and my usual dealer was five weeks out. No complaints. More

Had part (spare tire) ready and installed it quickly. Friendly and efficient service people. Still disappointed that kia made the decision to substitute a tire fix kit rather than a spare tire. Those Friendly and efficient service people. Still disappointed that kia made the decision to substitute a tire fix kit rather than a spare tire. Those kits don't fix blowouts. More

Excellent service. Needed a new tire, ordered it contacted my warranty and got covered kept me updated as to when new tire would be in contacted my warranty and got covered kept me updated as to when new tire would be in More

It took 5 weeks to repair my AC and it was August. If it weren’t for Brandon I would probably never use this service center again weren’t for Brandon I would probably never use this service center again More

Great service and quick! Very friendly 😃I told them I had to be at a meeting and needed the car serviced in an hour and they were done in 45 min! The guy that helped me was extremely tall and can’t remem had to be at a meeting and needed the car serviced in an hour and they were done in 45 min! The guy that helped me was extremely tall and can’t remember his name but he was 5 stars! More

Very professional and nice. Service was great. They always go above & beyond, making sure I am satisfied with their work . The car wash was great. I only wish they could offer detail service! always go above & beyond, making sure I am satisfied with their work . The car wash was great. I only wish they could offer detail service! More

Impressive customer service! The people are quick to acknowledge your presence and very professional. The service was completed timely and the waiting area was comfortable. acknowledge your presence and very professional. The service was completed timely and the waiting area was comfortable. More

I arrived at the dealership and it was quick service as soon as I pulled in. As per usual, the facilities were clean and the complimentary snack area was decently stocked. Checkout after the service was in soon as I pulled in. As per usual, the facilities were clean and the complimentary snack area was decently stocked. Checkout after the service was informative in regards to what was done and will need to be done in the near future services. More

I got my car back with a lot of grease all over the door and steering will. The customer service at the front was great though and steering will. The customer service at the front was great though More