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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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September 03, 2021

Very friendly staff! Service was done in a timely manner and the waiting room was nice with plenty of snacks and drinks with a tv to watch while waiting. More

by yoyothyme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
September 03, 2021

It is always a great experience, staff is friendly and professional, fast and accurate. This time it was a tire under warranty, everything went seamless! More

by RIGREENE68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
September 03, 2021

Brad in the service department made things so easy. My car was ready early and is running great. Everyone else I met was just as friendly. More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Chaffins
September 02, 2021

Everyone at the dealership is always friendly and helpful. They called me every week and gave updates while fixing my car. The waiting area is clean snd well stocked. More

by TINATRENTHAM1766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
September 02, 2021

Service was great and very quick. Alex does an outstanding job taking care of me every time I take my Telluride in for service. Never disappointed with Rusty Wallace Kia! More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER, Chase Cass
September 02, 2021

After a screwup. They went out of the norm to fix it. They really impressed me with the resolution and speed that they fix my problem More

by j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Cass
September 02, 2021

I walked in and it was fast, price was great. I was in and out within an 30 minutes to an hour! Super nice customer service More

by beccah.danielle13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
September 02, 2021

As always Corey was great. Service is always good. Corey was great about me waiting in the show room with more space. Thank you m More

by monicamacho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
September 02, 2021

Nice techs and comfortable waiting area and nice that they have free snacks for the customers waiting to get their service completed. I was only there one hour and was pleased. More

by KBRIGHT6363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
September 01, 2021

Rusty wallace kia service center is a quality department with quality associates. Service was quick and simple, associates were professional helpful and attentive to my needs. More

by jcblackgamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
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