Rusty Wallace Kia Alcoa - Service Center

Jenna was awesome during my car issue where the engine blew up. She saw i had a loaner and kept me up to date on the prigress of my car repair. blew up. She saw i had a loaner and kept me up to date on the prigress of my car repair. More

I bought my kia new in late 2014 but it's a 2015. I love it. Was gonna trade my husband's old car in on a new one so we would both have one. But a lady driving with out her license or insurance t boned him it. Was gonna trade my husband's old car in on a new one so we would both have one. But a lady driving with out her license or insurance t boned him and totaled his car so we are using our spare truck till the new Kia's are back in stock and I've saved up some $. I have only ever taken it to the dealership to have anything done. And kept everything up on it. Am very happy with it and at some point when can afford it will buy another new one. More

The service I have received at Rusty Wallace Kia has been excellent from Alex, Cory and Jenna. I do have one question with regard to the replacement parts from Kia, as they relate to my replacement engine. excellent from Alex, Cory and Jenna. I do have one question with regard to the replacement parts from Kia, as they relate to my replacement engine. More

Very friendly people eager to assist u and help u with your needs. Always had a smile and eye contact.cleam waiting area with TV they do a great job on getting u on and out. Keep up the good work. your needs. Always had a smile and eye contact.cleam waiting area with TV they do a great job on getting u on and out. Keep up the good work. More

Great service. I went there for service on my car and I was pleased to find everyone polite and helpful. They were very efficient Their goal is to provide prompt efficient and thorough service. Their wa was pleased to find everyone polite and helpful. They were very efficient Their goal is to provide prompt efficient and thorough service. Their waiting area is also remarkable with free snacks. More

My issues were solved very quickly. I was provided with excellent service by the staff during my visit to the service department. I would use them again excellent service by the staff during my visit to the service department. I would use them again More

Great experience. Very friendly staff. Very happy with the time and price. Usually use the Callahan service department but my past few visits haven't been a good experience. Alcoa did a great job. the time and price. Usually use the Callahan service department but my past few visits haven't been a good experience. Alcoa did a great job. More

Staff was polite and friendly. Recall as well as oil change was performed in a timely manner. Waiting area was clean, generously stocked with complimentary snacks and drinks. change was performed in a timely manner. Waiting area was clean, generously stocked with complimentary snacks and drinks. More

I had warranty issues with my vehicle and there was a long wait to get my car fixed. Service was great within a couple of days I had a loaner given to me, and within a week my vehicle was completed. I wa long wait to get my car fixed. Service was great within a couple of days I had a loaner given to me, and within a week my vehicle was completed. I was in shock when Service notified me that my car was ready way before it's scheduled date to he worked on. Thank you. More

This is my third purchase from the Alcoa location. I'm This is my third purchase from the Alcoa location. I'm not please at all. I was going to recommend some of my family and friends to come there. But This is my third purchase from the Alcoa location. I'm not please at all. I was going to recommend some of my family and friends to come there. But after this visit I have change my mind. My internet was not working the guy told me some off the wall mess. So I finally figured it out. I mean really,that was my reason for come in the first place. I'm so disappointed with Rusty Wallace Kia. My car did get was but my windows didn't. REALLY WHO DOES THAT!!!! SO DISAPPOINTED More