Rusty Wallace Kia Alcoa - Service Center

Great and quick service. The service advisor, Brad, was quick to get my car written up and serviced so that I could be back on the road. quick to get my car written up and serviced so that I could be back on the road. More

Jenna is always an absolute pleasure to work with. She provides exceptional customer service and is extremely knowledgeable. I would highly recommend Rusty Wallace KIA Alcoa to anyone! provides exceptional customer service and is extremely knowledgeable. I would highly recommend Rusty Wallace KIA Alcoa to anyone! More

The staff was friendly and eager to help. I had no negatives from the visit. I had a noise that they could not re-create, but they did not dismiss my concerns. negatives from the visit. I had a noise that they could not re-create, but they did not dismiss my concerns. More

Very helpful, courteous, and friendly. We were in and out in a timely manner. Waiting area was well stocked with drinks and snacks, and appeared very clean out in a timely manner. Waiting area was well stocked with drinks and snacks, and appeared very clean More

Clean,and comfortable waiting area. They are very efficient and make sure they job is done right. They have fast service and kept me informed of the status of my vehicle efficient and make sure they job is done right. They have fast service and kept me informed of the status of my vehicle More

Awesome service! Took my car in for the coating process. They told me it would take 2 -3 hours to complete. The service manager put 2 people on it and it was complete in only and hour. They told me it would take 2 -3 hours to complete. The service manager put 2 people on it and it was complete in only and hour. More

We were visiting the area needed an oil change on our 2021 Sedona. The staff was very nice. Got us in & out quickly. Great dealership. 2021 Sedona. The staff was very nice. Got us in & out quickly. Great dealership. More

I love that place they always do a great job. I have always had great service when I go there. I have been a Kia member for 4 years. I love them . always had great service when I go there. I have been a Kia member for 4 years. I love them . More

Jenna is always nice and friendly.. If you have to wait it’s not too bad. And she always keep you updated while you wait it’s not too bad. And she always keep you updated while you wait More

They didn't have have the parts to repair the issue. I scheduled the service two weeks in advance and nobody checked to see if parts were available to do the job. So basically it was a wasted trip. scheduled the service two weeks in advance and nobody checked to see if parts were available to do the job. So basically it was a wasted trip. More