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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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August 17, 2021

My experience with Rusty Wallace has been a good one. I now have my third Kia. They listen to you and work on the issue. More

by sabre5683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALEX FERRER
August 17, 2021

Excellent service! Got me in quickly, identified the problem, and scheduled repair quickly and at a reasonable price. Knowledgeable staff of valuable as well. Thank you! More

by SHELLIE.VALENTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
August 17, 2021

Jenna Mayes was very courteous and glad to help me with my service issues. I had a flat tire and they worked me in without an appointment and got me on my way! More

by G3watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Dylan Hatula
August 17, 2021

Great service department! Service writers are awesome! Highly recommend for your Kia or any make I’m sure they can handle. 10/10 would recommend. More

by tayloremily29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
August 17, 2021

It was an overall great experience, everything went well. The staff were friendly, helpful and professional. There was a little wait time and the waiting room was comfortable. More

by Savanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
August 17, 2021

Pleasant young lady who waited on me, explain all the details and gladly accept my coupon. Showed us the waiting area and the available snacks. More

by James1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
August 17, 2021

Rusty Wallace Kia is the only place where I will do my business. They are professionals who care about their customers and who are always honest! More

by bristolraysmith1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
August 16, 2021

Service is wonderful and I do recommend this company to my friends workers there, i trust the employees there. There is nothing more I can say More

by Wandamdye58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
August 16, 2021

I have always have had really good service. They are very polite and never try to sell you something you don’t need. Corey is normally who I have dealt with and he is the best. More

by SIMPSON519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
August 15, 2021

The staff was very attentive and friendly. The work was completed timely and was done exceptionally well. I enjoyed the entire experience. I will be a returning customer. More

by pblackstock0356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kitts, Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
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