Rusty Wallace Kia Alcoa - Service Center

Alex listened to my concerns and made recommendations. He was nice, polite and professional. I will follow the recommendations of Alex concerning my vehicle. I will visit Alcoa Kia again was nice, polite and professional. I will follow the recommendations of Alex concerning my vehicle. I will visit Alcoa Kia again More

From salesman, finance to service tech everyone I’ve had contact with has been fantastic. The female service tech even called me by name as she approached my vehicle to write up my service order. contact with has been fantastic. The female service tech even called me by name as she approached my vehicle to write up my service order. More

Good service but very slow and long waits. Service should not have taken over 2 hours. One more chance and I will find someone else. should not have taken over 2 hours. One more chance and I will find someone else. More

I am still waiting for the part my car needs to come in but so far the customer service has been good. They were very accommodating to diagnose the problem. but so far the customer service has been good. They were very accommodating to diagnose the problem. More

Great service, friendly staff everyone was very helpful and kept me informed through the process. I would recommend Kia service to anyone, I will be back and kept me informed through the process. I would recommend Kia service to anyone, I will be back More

The people were very nice and the waiting room was very accommodating. It was a very good experience and I did not mind waiting for my vehicle. accommodating. It was a very good experience and I did not mind waiting for my vehicle. More

The service department was awesome. Everything was great from start to finish. The man was nice to me and my handicapped friend I take care of. from start to finish. The man was nice to me and my handicapped friend I take care of. More

the service department was quick with my service.the waiting area was real clean and a great place to wait in for my vehicle service. waiting area was real clean and a great place to wait in for my vehicle service. More

Fast friendly and courteous service. Always greeted by my name with a smile. Alex goes out of his way to keep me up to date name with a smile. Alex goes out of his way to keep me up to date More

Jenna was very helpful, she has always been accommodating and doing whatever she can to make it easier on me when I don’t have my car. and doing whatever she can to make it easier on me when I don’t have my car. More