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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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August 10, 2021

Corey was friendly and helpful as always. He keep me informed every step of the way. He listened to my concerns and addressed them accordingly. More

by asmith1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
August 10, 2021

Always pleasant. Work is done in a timely manner. The waiting area is clean and there is always ample snacks and drinks. For a dealership the work was completed at a fair price. More

by GRUMPYOOOGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
August 10, 2021

Very professional and courteous. Work was done quickly and proficient. Overall very pleased with the service. Will return for further service in the future for our Kia. More

by latacarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
August 10, 2021

Always a great experience, friendly knowledgeable employees, complementary snacks and drinks, clean waiting area and restrooms. You couldn't ask for a better place to get your service work done. More

by RONDARUDD12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
August 09, 2021

Great experience when we bought our vehicle. The salesman and sales manager were very professional. The customer service has been second to none. Will definitely recommend this dealership to everyone. More

by SCSD129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
August 09, 2021

Courteous, respectful and didn’t try to sell us something we didn’t need now. Service Mgr. was great. Would recommend them to anyone needing service More

by FIXIT81838
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
August 09, 2021

I came in for my appointment for an oil change and I was pleasantly surprised with how quickly the Kia team worked to have my vehicle ready in a timely manner. More

by MIA.SLACK28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
August 09, 2021

Knowledgeable, professional staff. Wait time was much shorter than I expected. I got windshield wiper fluid topped off for free. Jenna Mays also brought to my attention that I needed a headlight bulb rep More

by SNOSAKA1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
August 09, 2021

Great communication of the or the process while we waited. Very nice waiting area. Was quick for shag 545 Foothill Road egg were doing. Thank your More

by Dawn_jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

Customer service is always top notch at Rusty Wallace Kia Alcoa. The rep made sure I was aware of all the details pertaining to my service and was able to give me an estimate prior to me exiting my car. The More

by GRACIEKENDRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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