Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
Corey was friendly and helpful as always. He keep me informed every step of the way. He listened to my concerns and addressed them accordingly. informed every step of the way. He listened to my concerns and addressed them accordingly. More
Always pleasant. Work is done in a timely manner. The waiting area is clean and there is always ample snacks and drinks. For a dealership the work was completed at a fair price. waiting area is clean and there is always ample snacks and drinks. For a dealership the work was completed at a fair price. More
Very professional and courteous. Work was done quickly and proficient. Overall very pleased with the service. Will return for further service in the future for our Kia. and proficient. Overall very pleased with the service. Will return for further service in the future for our Kia. More
Always a great experience, friendly knowledgeable employees, complementary snacks and drinks, clean waiting area and restrooms. You couldn't ask for a better place to get your service work done. employees, complementary snacks and drinks, clean waiting area and restrooms. You couldn't ask for a better place to get your service work done. More
Great experience when we bought our vehicle. The salesman and sales manager were very professional. The customer service has been second to none. Will definitely recommend this dealership to everyone. and sales manager were very professional. The customer service has been second to none. Will definitely recommend this dealership to everyone. More
Courteous, respectful and didn’t try to sell us something we didn’t need now. Service Mgr. was great. Would recommend them to anyone needing service we didn’t need now. Service Mgr. was great. Would recommend them to anyone needing service More
I came in for my appointment for an oil change and I was pleasantly surprised with how quickly the Kia team worked to have my vehicle ready in a timely manner. pleasantly surprised with how quickly the Kia team worked to have my vehicle ready in a timely manner. More
Knowledgeable, professional staff. Wait time was much shorter than I expected. I got windshield wiper fluid topped off for free. Jenna Mays also brought to my attention that I needed a headlight bulb rep shorter than I expected. I got windshield wiper fluid topped off for free. Jenna Mays also brought to my attention that I needed a headlight bulb replaced. More
Great communication of the or the process while we waited. Very nice waiting area. Was quick for shag 545 Foothill Road egg were doing. Thank your waited. Very nice waiting area. Was quick for shag 545 Foothill Road egg were doing. Thank your More
Customer service is always top notch at Rusty Wallace Kia Alcoa. The rep made sure I was aware of all the details pertaining to my service and was able to give me an estimate prior to me exiting my car. The Alcoa. The rep made sure I was aware of all the details pertaining to my service and was able to give me an estimate prior to me exiting my car. The waiting area is comfortable and the complimentary snacks/beverages are a nice touch. My wait time was spot on the estimate I was given and the checkout process was painless. More