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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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July 30, 2021

Super friendly staff and answered the phone fast. Comfortable waiting area with a selection of drinks and snacks on a hot day. Located in a convenient spot. More

by russellliles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad.
July 29, 2021

Rusty Wallace Kia Alcoa continues to provide excellent service, and it begins with Jenna Mayes. Jenna's professionalism, customer service skills, and Jenna's commitment to making the customer feel welcome More

by michael.lardiero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
July 28, 2021

The amount of care this KIA dealership put in for me what amazing customer service and a lot of respect. I am new to the area and this was an amazing first experience. More

by jhstevens99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 28, 2021

Great service n made sure all is good. The place to be if u want great service.love Kia .don’t miss out on them More

by Roovb2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
July 28, 2021

An amazing service department. They listened and understood my concerns and addressed them properly. As of today, all of the issues have been completely resolved More

by MMAH2697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
July 28, 2021

Jenna and Corey are awesome to work with. I had to bring my car in for a recall when scheduled the appointment I was told it would be 1 to 1 1/2 hours. It took les than 30 minutes!!! Great job More

by travelingwolf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
July 28, 2021

Very good service and friendly people! Was very impressed by the work of Brad Skinner. He paid attention to every little detail and showed commitment and responsibility. More

by Howard Kerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
July 28, 2021

Thanks for such a great experience at your dealership. They are a very friendly service department and very helpful. I would highly recommend them not only on sales but also service. All areas are Great! More

by garystruble41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
July 27, 2021

Took my Telluride I. To get the interior and exterior treated to protect the upholstery and paint. While there, the staff answers many questions about the car settings. I was very satisfied! More

by Harrymacd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rayborne, Corey Husketh
July 27, 2021

I arrived a little early and was seen immediately. I was told it would take 1 - 1 1/2.hr for service. My car was finished in that time frame. Everybody was very nice. More

by connielandrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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