Rusty Wallace Kia Alcoa - Service Center

Always so easy to make an appointment and all of the staff are super friendly. Jenna is very knowledgeable and always takes the time to thoroughly understand what you wanting done to your vehicle. staff are super friendly. Jenna is very knowledgeable and always takes the time to thoroughly understand what you wanting done to your vehicle. More

Fast and Friendly. Came in for a recall issue. They did try to up sell me but I guess that is their job so they get points for that. try to up sell me but I guess that is their job so they get points for that. More

Great experience as always. Everyone was pleasant. Got me in and out quicker than expected. Waiting area had everything needed to make the wait not bad. in and out quicker than expected. Waiting area had everything needed to make the wait not bad. More

Warranty work performed. Prompt and informative regarding work done and follow up. They need some instruction on vehicle features specifically rear entertainment system and help in operating same. work done and follow up. They need some instruction on vehicle features specifically rear entertainment system and help in operating same. More

Good customer service and nice lobby to wait in for your services to be complete. I had to go in for a recall it took as long as they said it would take. services to be complete. I had to go in for a recall it took as long as they said it would take. More

Love this place. Service is great and people are friendly. Make sure you feel at home. Would recommend this place for sales and service to everyone. friendly. Make sure you feel at home. Would recommend this place for sales and service to everyone. More

Great service! I love coming to this location. Everyone is so nice and never have me waiting too long. They are an amazing team! I would recommend them to everyone. is so nice and never have me waiting too long. They are an amazing team! I would recommend them to everyone. More

Quick and easy service, customer servjce qs very friendly and helpful. Was not hassled into unneeded services or cars, very informative and respectful no other comment and helpful. Was not hassled into unneeded services or cars, very informative and respectful no other comment More

Good customer service, nice knowledgeable folks, nice atmosphere Easy drive in and out Took over an hour, but they told us that up front Nice refreshments atmosphere Easy drive in and out Took over an hour, but they told us that up front Nice refreshments More

Serviced my car quickly. Answered all my questions. The waiting area was well-stocked with complimentary snacks and beverages. The department washed my car for me as well, and returned my seats/mirrors to waiting area was well-stocked with complimentary snacks and beverages. The department washed my car for me as well, and returned my seats/mirrors to their original settings. More