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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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July 18, 2021

Corey Husketh went out of his way to get a problem resolved for me. The service was great and on time.I will definitely return for all my KIA services. More

by khyatt2169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
July 18, 2021

Difficult to get loaner cars. Left my car spotless and when i picked it up it was dirty. Had mid slung up on the sides of it More

by ROBINETT64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
July 17, 2021

My appt time was honored. They called me by name, my car was inspected top to back, they explained in detail the work that was done. I liked it! More

by Bgroat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 17, 2021

exceptionally excellent service. On recalls very exceptionally excellent service. On recalls very efficient. Very friendly lady got me checked in. The free refreshments were a very nice gesture. Ama More

by CHERYLHAYNE2828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
July 17, 2021

Very poor workmanship and customer service. They damaged my car and killed the battery. Tried to charge me for the battery still had to replace it but it was warranted. Tried to give me the car back with da More

by gumm.michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ALEX FERRER
July 16, 2021

Always personal. Usually had someone to wait on me right away. Service dept.did what was promised. Keep me informed of my next due date for service More

by NORTHSHOREGUY41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark..salesman, Jenna Mayes
July 16, 2021

My service appointment was amazing. Very knowledgeable employees. Work was completed to the max in just over an hour. Corey was great at explaining the work done. More

by XRAYGUYTENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
July 16, 2021

This dealership is good, but you have to be aware of the way they have to keep things running somewhat smoothly.they are short of space and easy access to the new car area. More

by rlg4510jas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Chaffins, Clay Magee
July 15, 2021

Great service and timely. Sales person was good and informative. Internet was not connecting so that needs improvement. Great snacks! Keep up the great work! More

by ALAYNE_BOWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
July 15, 2021

Everyone in the service center is very friendly. They always make sure you are taken care of. I could never complain about the customer service. More

by BRIEMONET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
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