Rusty Wallace Kia Alcoa - Service Center

Everyone is very friendly and helpful. They let you know what needs to be done to fix your car and the price before they begin. what needs to be done to fix your car and the price before they begin. More

They got me in and out in a timely manner. Took my computer to work while I waited but their internet was down, unfortunately. The service department couldn’t help that. computer to work while I waited but their internet was down, unfortunately. The service department couldn’t help that. More

The service team and service techs are always top notch. I didn't used to allow a dealership to service my vehicles out of past experience. But their prices and service make it a pleasant experience. The wa I didn't used to allow a dealership to service my vehicles out of past experience. But their prices and service make it a pleasant experience. The waiting area is fantastic too with free drinks and snacks. More

Nice waiting rooms, complimentary snacks and drinks, quick service, good customer service. The restrooms were clean and not cramped like most one person bathrooms. I’m satisfied. quick service, good customer service. The restrooms were clean and not cramped like most one person bathrooms. I’m satisfied. More

Great people, great customer service. They were so backed up in the service dept., it was two weeks before I got my car back. Didnt know about two recalls on my car, until I had it towed in due to losing pow up in the service dept., it was two weeks before I got my car back. Didnt know about two recalls on my car, until I had it towed in due to losing power on the highway., and was informed few days later about the recall. The people are exceptional that work at KIA on Alcoa Highway, and go above taking care of the customer. More

That have great customer service. They are friendly and they go over what going on with car and they take the time to tell what needs to be done next. They are friendly they know you by name. they go over what going on with car and they take the time to tell what needs to be done next. They are friendly they know you by name. More

Had routine oil change and requested to have lights addressed. Driving down the road and they periodically go out. Felt wiring and other causes possible addressed. Driving down the road and they periodically go out. Felt wiring and other causes possible More

The folks are always top notch here. Jenna is just awesome. Car is serviced in a timely manner, I am kept up to date and the car is always clean upon return. awesome. Car is serviced in a timely manner, I am kept up to date and the car is always clean upon return. More

Corey and Alex were incredible!! Definitely recommend every go and see him! Very Professional! I will always recommend friends and family to go see them! every go and see him! Very Professional! I will always recommend friends and family to go see them! More