Rusty Wallace Kia Alcoa - Service Center

Excellent service as always.. very satisfied with the way they work very professional and knowledgeable.. I highly recommend them to everyone.. thank you for job well done they work very professional and knowledgeable.. I highly recommend them to everyone.. thank you for job well done More

Needs were met in a timely manner by pleasant people More

The Kia service center always provides excellent customer service. The service is prompt service. The service is prompt More

The young lady at the service desk was excellent. We were informed of all issues and they checked for any manufacture recalls that were there and corrected those issues. Thank you for a good experience with informed of all issues and they checked for any manufacture recalls that were there and corrected those issues. Thank you for a good experience with good people and qualified employees. More

Lady at reception was exceptional beyond words! So friendly and informative. friendly and informative. More

I told them when I called and made my appointment DO NOT wash my car. When my husband brought the car out there to get it serviced he told them DO NOT wash the car. What did they do they washed at my car. T wash my car. When my husband brought the car out there to get it serviced he told them DO NOT wash the car. What did they do they washed at my car. They scratched it all to pieces. Because the people that clean the cars out there do not know what they are doing. This is not the first time I have had a crappy car wash from there.They did this one other time on my Sorento. I bought a brand new Kia soul that night they took it back four times to wash it and get the sticky off of it never got it off. Both of these time I had to go home and wash my car myself. YOUR clean up department SUCKS. They need to get someone in there that knows what there doing. More

Friendly staff, completed on time, loaner available, excellent service to us excellent service to us More

Had an appointment to bring my Kia Shortage in for routine maintainance. Everyone I talked with was professional and very pleasant. Waiting area was very comfortable , before I knew it my car was wa routine maintainance. Everyone I talked with was professional and very pleasant. Waiting area was very comfortable , before I knew it my car was washed, service had been completed and waiting for me. Cory took time to help with a few questions I had and explained everything easily. Very pleasant very professional team in the service department. Will continue to bring my car there for all of my cars maintainance needs. Thank you to all in the service department! More

Very pleasant personnel to work with and clean facilities. Every visit is reliable, finished on time and correctly. Best dealership I have had the pleasure of doing business with. facilities. Every visit is reliable, finished on time and correctly. Best dealership I have had the pleasure of doing business with. More

The sale men are great and the people who work on the car are super nice and make sure lm ok with everything are super nice and make sure lm ok with everything More