Rusty Wallace Kia Alcoa - Service Center

Alexander Ferre was friendly very good service on my Kia Soul. Alexander let me no i needed front brakes and got the repair's done. He is always a pleasure to work with, always offer a drink or snack while Soul. Alexander let me no i needed front brakes and got the repair's done. He is always a pleasure to work with, always offer a drink or snack while waiting. More

Friendly, welcoming, addressed all issues, on-time appointment and work done promptly as promised. appointment and work done promptly as promised. More

I always have great service at Rusty Wallace Kia in Alcoa! Always very friendly and helpful. Not long after buying my Kia, I had a flat tire. Fortunately, the dealership was still open and a manager an Alcoa! Always very friendly and helpful. Not long after buying my Kia, I had a flat tire. Fortunately, the dealership was still open and a manager and mechanic drove to where I was stranded at and changed my tire. Awesome service 😊 More

Always a pleasure to work with. Each department always ask if there is anything I need. Drink, snacks etc. Also they come to me with updates ask if there is anything I need. Drink, snacks etc. Also they come to me with updates More

Always does a good job on car let’s me know if finds any thing needs fixing thing needs fixing More

Very good service and communication. Oil change was completed and I got a printout of upcoming service nerds without a hard sell. Waiting area is clean, with free snacks and beverages. completed and I got a printout of upcoming service nerds without a hard sell. Waiting area is clean, with free snacks and beverages. More

This dealership is always on time and you get the service you requested s d always courteous. you requested s d always courteous. More

Alexander was courteous and helpful. As always the waiting area was clean, coffee hot and the atmosphere relaxing. Brought car in early and was done and gone the same. waiting area was clean, coffee hot and the atmosphere relaxing. Brought car in early and was done and gone the same. More

Great job on my car repair. Cory was an excellent service advisor and kept me informed all the wat through the repair. He was very friendly and helpful with everything. Thanks again! advisor and kept me informed all the wat through the repair. He was very friendly and helpful with everything. Thanks again! More

Excellent experience. I appreciate service without being pressured for additional services. The service people were great and I was in and out in no time. pressured for additional services. The service people were great and I was in and out in no time. More