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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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June 10, 2021

I will probably never get to meet someone who designed the new Kia logo or the motivation behind the new product line, my first impression is from the way that Rusty Wallace has portrayed Kia. My Kia Sore More

by John007Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 10, 2021

Ease of scheduling appointment very friendly and prompt when I arrived. Work finished in a timely manner and waiting area was very clean with ample refreshments for my wait. Outstanding service. More

by garvinellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 10, 2021

Great people at a great dealership. Quality service every time. Have been using them starting Jan. 2018. Never disappointed when using their services. A rare quality these days. More

by JACKIE_H_WARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
June 06, 2021

Easy, fast, great, service. No complaints at all. The whole process has been a great experience. Will take my car back for more service in the future. More

by harley.matthews0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh, Dylan Hatula
June 04, 2021

Fantastic service department--great employees. They get the job done right. So much so that I bought another Kia vehicle for my wife to drive and enjoy over the Memorial Day holiday weekend. More

by HINTZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, ALEX FERRER
June 04, 2021

Service department is always great to deal with. Best customer service around and never have to wait long mechanics are awesome too. Thank you guys. More

by P.MILLER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, ALEX FERRER
June 03, 2021

We were greeted immediately and my car was taken in promptly. They said the oil change might takeover an hour but we were done in about 30 minutes. Nice work! More

by KIMBERLYEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Husketh
June 02, 2021

Great service and fast, too. I was able to get my side mirror replaced in an hour. I always get my car back nicely washed, too. More

by utmargarita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
June 02, 2021

Came in to get my A/C compressor replaced and was blown away at how fast the job was finished. Jenna is probably the best at customer assistance i have ever seen More

by Alyssa.walker71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
June 02, 2021

Jenna always gets things done for me and quickly! I enjoy the waiting area and snacks. I really like the car wash too. Add detailing and you guys would be awesome. More

by rosa.howar69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
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