Rusty Wallace Kia Alcoa - Service Center

Jenna was very courteous, knowledgeable, and nice. My car was ready in the time that she promised it to me. Even though, I didn't have an appointment. was ready in the time that she promised it to me. Even though, I didn't have an appointment. More

It’s nice. The dealership is in a difficult place to drive into and out of. I’ve learned a back way over to the Old Knoxville Hwy. That saved my ability to choose this dealer drive into and out of. I’ve learned a back way over to the Old Knoxville Hwy. That saved my ability to choose this dealer More

They performed the service in a timely matter while being very courteous and professional. I would highly recommend their service department to anyone needing to have service performed. being very courteous and professional. I would highly recommend their service department to anyone needing to have service performed. More

I feel the service here is professional and competent. I have been a customer here for very long, but so far, I am happy with the service. have been a customer here for very long, but so far, I am happy with the service. More

They had me in an out in a timely matter. Very courteous and professional. I would recommend there service department to anyone Thanks again for your attention to detail and professional. I would recommend there service department to anyone Thanks again for your attention to detail More

Friendly and efficient staff. Nice socially distanced waiting area with snacks. Very satisfied with the service I received. Will return for future services. A+ overall. waiting area with snacks. Very satisfied with the service I received. Will return for future services. A+ overall. More

They are always AWESOME friendly courteous staff. I really don’t think this survey should make you actually do 25 words to be able to submit really don’t think this survey should make you actually do 25 words to be able to submit More

Amazing service! Fast! Friendly! Literally the best experience I've ever had with car service. I bought a kia for the safety but I will stay with kia because of the amazing service and sales team experience I've ever had with car service. I bought a kia for the safety but I will stay with kia because of the amazing service and sales team More

The employees were prompt and friendly, I had a great experience! Jenna took the time to explain what occurred and walked me through the service process. I really appreciated her customer service. experience! Jenna took the time to explain what occurred and walked me through the service process. I really appreciated her customer service. More

This is a good friendly dealership i always like coming to this dealership to buy and also get my vehicle service and Jenna Mayes is great at answering all my questions or concerns great employees! to this dealership to buy and also get my vehicle service and Jenna Mayes is great at answering all my questions or concerns great employees! More