Rusty Wallace Kia Alcoa - Service Center

Brought my van in and they were ready for me..had my loaner waiting..only thing was the young man forgot to tell me that the loaner had a new thing that cut the car off until you pressed the gas..so or loaner waiting..only thing was the young man forgot to tell me that the loaner had a new thing that cut the car off until you pressed the gas..so or would stall when pulling out..but otherwise it was a pleasure to do business with the service department More

A ethics based company. Not only was the purchase easy and thorough, but Kevin and Corey of the service desk were fantastic. An all around great experience! and thorough, but Kevin and Corey of the service desk were fantastic. An all around great experience! More

I called in to make my appointment. I got service representative named Cory. From the beginning Cory was friendly. Even when I dropped my car off and picked my car up. He was friendly and kept me in representative named Cory. From the beginning Cory was friendly. Even when I dropped my car off and picked my car up. He was friendly and kept me in the loop about my car. I did not have to call and ask whats going on with my car. More

The service was quick. Car was finished on time. Good waiting area with lots of snacks and drinks. Nothing negative to say about the experience. waiting area with lots of snacks and drinks. Nothing negative to say about the experience. More

Great service as always. Jenna is awesome! Friendly, attentive. Keeps you up to date on what is going on and what is needed in the future. attentive. Keeps you up to date on what is going on and what is needed in the future. More

Alex took care of me, as usual, and did a great job, as usual. Definitely recommend him to anyone for help when visiting Kia Service Center. usual. Definitely recommend him to anyone for help when visiting Kia Service Center. More

Service department went above and beyond what was expected. Great service and clean waiting area. Followed up with emails and text to make sure visit was up to Kia standards. expected. Great service and clean waiting area. Followed up with emails and text to make sure visit was up to Kia standards. More

Always pleasant staff ..the waiting area is well stocked and very comfortable..restrooms has always been very clean..service team is very efficient..overall great experience and very comfortable..restrooms has always been very clean..service team is very efficient..overall great experience More

Jenna is always ready to take care of the people that come in. She always greets you with a smile. She gets all info and everything in order. She does her job well. come in. She always greets you with a smile. She gets all info and everything in order. She does her job well. More

Outstanding service for my wife’s car. Very fast, on time, great job!!! They even washed her car when they were finished!!! We will be coming back!!! time, great job!!! They even washed her car when they were finished!!! We will be coming back!!! More