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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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January 18, 2021

Polite, professional, and prompt service. The staff is friendly and the waiting area is clean and well stocked. I've always had good experiences with this dealership. More

by RACABUH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
January 18, 2021

The service and quality of people that work there are amazing. Our particular professional was courteous and thorough as we discussed our needs. Well done! More

by MARK.ANDERSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes
January 18, 2021

Thank you Alex for taking care of me when I called about my vehicle and was taking care almost immediately. I really appreciate it this visit. More

by NINFA DIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
January 15, 2021

The service was very good. Everything checked out okay and there were no surprise problems. A very good place to take your Kia when it needs a check up More

by AACREEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
January 12, 2021

One of my most pleasant experiences. The best sales and service,that I have had at a car dealership. The professionalism is excellent,and I will continue to come for my scheduled appointments!!! More

by JAMESLINDSEY68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fair, Jenna Mayes
January 12, 2021

Clean, prompt service. Everyone is kind and courteous. Waiting area is clean and well-stocked with drinks and snacks. The service is excellent and they tell you the cost of the service up front. More

by BECKYLEE1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
January 12, 2021

Professional and quickly taken care of..they were very informed and let me know what was going on. I would recommend to anyone who owns a KIA More

by ANGLEKEEPER1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
January 11, 2021

Great Dealership! Always had Positive experience with them very courteous and knowledgeable every time. I highly recommend this Dealership and it’s employees to anyone! More

by SCSD129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
January 11, 2021

I’ve only been here for service about two times and my experience has been good but it didn’t blow me away hence my review of four stars. More

by Chasakared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
January 11, 2021

These folks are always accommodating and never pressure me into maintenance I prefer to think about before pursuing. I take my car in for regular maintenance and when unexpected things come up, I like to t More

by KnoxvilleCookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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