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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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January 11, 2021

I and grateful for the quick, thorough, and kind service that Corey and his team did for me on my Kia Sorento. I have always trusted Rusty Wallace dealership with my oil changes and any worked needed for my More

by John007Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young man who fixed my sunroof and the manager who came out and spoke with me. He assured me that this work could be done. Both guys I’d give 5 stars!!!, Jenna Mayes, Corey Husketh, ALEX FERRER
January 11, 2021

Very pleased with the service, Jenna kept me informed with everything. Highly recommend Jenna for future service. Look forward to having the kia serviced again next time. More

by MISTYGODDARD6
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
January 11, 2021

I purchased a new 2020 Kia Telluride SX with all the options. It was the best purchase experience I've ever had and the service department is exceptional. I get lots of complaints about my new ride and More

by COGITATIVE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALEX FERRER
January 08, 2021

Yes but next time the service need to be little on time because I was told that it will be an hour but I waited for almost 2 hours for just oil change. Also, I see the person who do my vechile and he was l More

by alander13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
January 06, 2021

Not sure what to name of the sale person but he was a very nice young man everyone was nice and I was please with the work on my vehicle. More

by sharon121856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who the young man was
January 05, 2021

They took care of all the open campaigns on our car. Service tech gave us updates on progress. Clean waiting area with free drinks/snacks. More

by tterhark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
January 04, 2021

Jenna is always awesome and so friendly. Very thorough in explaining what they are doing and very accurate on time frames. No issues ever with this team! THANK YOU More

by Tchap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
January 04, 2021

I did not have to wait to long for my car to get serviced for an oil change and full check up. Love it there! More

by TAYLORMCCARTER99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
January 04, 2021

Corey was great! Friendly and was upfront and honest. He kept me posted on my car and I loved my experience! Thank you for making it great! More

by MCURLY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
January 04, 2021

It was a great visit. Took my vehicle right on in the service area. Very prompt and friendly. Before I knew it they had completed my vehicle's service. More

by dasfast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh, ALEX FERRER
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