Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
I and grateful for the quick, thorough, and kind service that Corey and his team did for me on my Kia Sorento. I have always trusted Rusty Wallace dealership with my oil changes and any worked needed for my that Corey and his team did for me on my Kia Sorento. I have always trusted Rusty Wallace dealership with my oil changes and any worked needed for my Sorento. The upfront service is always amazing but the parts guys are quick and the guys who perform the service always go above and beyond with the vacuuming of my vehicle from the shattered glass as well as washing it. More
Very pleased with the service, Jenna kept me informed with everything. Highly recommend Jenna for future service. Look forward to having the kia serviced again next time. with everything. Highly recommend Jenna for future service. Look forward to having the kia serviced again next time. More
I purchased a new 2020 Kia Telluride SX with all the options. It was the best purchase experience I've ever had and the service department is exceptional. I get lots of complaints about my new ride and options. It was the best purchase experience I've ever had and the service department is exceptional. I get lots of complaints about my new ride and am really enjoying all the luxury and safety features. I'm sure it will last me for years to come. More
Yes but next time the service need to be little on time because I was told that it will be an hour but I waited for almost 2 hours for just oil change. Also, I see the person who do my vechile and he was l because I was told that it will be an hour but I waited for almost 2 hours for just oil change. Also, I see the person who do my vechile and he was looking at his phone too often. That’s why I give 3 rates for that. More
Not sure what to name of the sale person but he was a very nice young man everyone was nice and I was please with the work on my vehicle. very nice young man everyone was nice and I was please with the work on my vehicle. More
Jenna is always awesome and so friendly. Very thorough in explaining what they are doing and very accurate on time frames. No issues ever with this team! THANK YOU in explaining what they are doing and very accurate on time frames. No issues ever with this team! THANK YOU More
It was a great visit. Took my vehicle right on in the service area. Very prompt and friendly. Before I knew it they had completed my vehicle's service. service area. Very prompt and friendly. Before I knew it they had completed my vehicle's service. More