Rusty Wallace Kia Alcoa - Service Center

The service was friendly I was met quickly and was told how long the service would take and it was accurate. Alex went over the service report in detail. The car wash was an added bonus! how long the service would take and it was accurate. Alex went over the service report in detail. The car wash was an added bonus! More

Very polite people, very clean and very efficient people always friendly and helpful. Explains everything they do and thing that will need to be done in the future r always friendly and helpful. Explains everything they do and thing that will need to be done in the future r More

Jenna is a great service writer! She always goes above and beyond what needs to be done. She is very nice to all the customers and beyond what needs to be done. She is very nice to all the customers More

Thank you Jenna and the service crew. For taking care of my car. always awesome Group. I love my Kia thanks again for amazing . Angele ward my car. always awesome Group. I love my Kia thanks again for amazing . Angele ward More

The Best!! Always prompt, friendly, helpful and on top of my car's needs. I don't typically have to wait long. They go above and beyond! my car's needs. I don't typically have to wait long. They go above and beyond! More

Always does a great job! Great customer service! Very thorough ! Nice / clean waiting area. Work completed in a timely manner. Price is always comprebable. Love Kia service thorough ! Nice / clean waiting area. Work completed in a timely manner. Price is always comprebable. Love Kia service More

I was very upset with the service I received at the dealership, I explained to the customer service rep when I dropped off my car that it was pulling to the right. After my tire rotation it was pulling dealership, I explained to the customer service rep when I dropped off my car that it was pulling to the right. After my tire rotation it was pulling to the left. After I left I went to get my tiers checked at another shop and my tiers were out of balance. I was not happy about the service i received. More

When I called they told me I needed a computer update and they immediately scheduled it and had me in and out in less than an hour. I will make all future service appts at Rusty Wallace. Thank you. they immediately scheduled it and had me in and out in less than an hour. I will make all future service appts at Rusty Wallace. Thank you. More

Pleasant experience, everyone was courteous and friendly. The service was finished in exactly the time frame I was told. The cost was reasonable for the service rendered. The service was finished in exactly the time frame I was told. The cost was reasonable for the service rendered. More

I love getting my vehicle serviced here! The staff is always so friendly and welcoming! They are also always very informative of what I need and don’t need. always so friendly and welcoming! They are also always very informative of what I need and don’t need. More