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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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October 15, 2020

Awesome dealership great service dept friendly employees what's more to be said exceptional never had a problem with service dept employees or sales for that matter More

by JANICEKEYS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh, ALEX FERRER
October 15, 2020

Great service and a wonderful waiting area with snacks and drinks. Comfortable chairs with up to date newspapers and a wide variety of snacks and drinks. Staff kept me updated with service being done. More

by WTERRAZAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
October 15, 2020

An alert appeared on my dash panel that my left headlight was out. I was out running errands when this appeared so I drove directly to my KIA service. They were able to replace my headlight right then. Th More

by LUCINDALOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
October 14, 2020

Pleased with sale and car. Still watt s for refund of battery on old car. Please send Jack Godsey $301 for battery on old car as promised. More

by PATCOONCE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
October 13, 2020

Great experience! I Had a remote start installed. Done on time and they had even washed my car when I came to pick it up! More

by jownby1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
October 12, 2020

This is a very nice place I'm very pleased with your service and I will recommend to anyone to go here for a new car or services thanks for everything More

by JOSE4747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ALEX FERRER
October 12, 2020

Good customer service. Very professional and punctual. Did not try to push extra items off on me. Service was done in a timely manner. Would recommend to other KIA owners. More

by CHADWICKGNORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
October 12, 2020

Vehicle purchased here, all service performed here. Never had a problem. Was strange to have worker offer snacks, as if they are complimentary, but have a machine for payment. (Unclear). Was not given a ca More

by EMMIES.MAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
October 12, 2020

I have Been with a Rusty’Wallace Kia for several years and have always received exceptional service both with sales and service. I got my first Kia in 2014 and purchased a Kia Sportage in 2018. I would More

by MELkins70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes
October 12, 2020

I feel like I am going to a friends place rather than a car dealership. Everyone is so nice and personable but also professional. Alex is amazing as well is Aubrey and Brandon Chaffin. So much so that I More

by Kiamom3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
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