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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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October 10, 2020

I have purchased four cars from this dealership: Amanti, Sportage, Sorrento, and Soul. Love them all. Great service personnel. Satisfied customer with cars and service! More

by PRINCESSSUDU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : BJ Salesman for my Soul excellent!; Shawn in service has helped me in many ways with my cars over a few years— exceptional employee!, Jenna Mayes, ALEX FERRER
October 09, 2020

Excellent service, prompt greeting on arrival and advised time required for service.... service was as predicted, in and out on time. Price was a little higher than I expected, but necesitated by need to More

by CELLIS19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
October 09, 2020

Very professional service staff. Nice experience with waiting at the dealership for service to be completed with a well stocked and clean waiting area. Good experience all the way around! More

by KWHI4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
October 09, 2020

Excellent service and inexpensive repair.brought in for one recall and they did two.they noticed a problem with the fuel tank hangers and fixed them also😉 More

by mdbukowski2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
October 08, 2020

ease of getting an appointment, customer service is very nice, work is completely in a timely manner, waiting area is always clean, and refreshments are provided. More

by TLMOOR5564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, ALEX FERRER
October 06, 2020

I love this dealership. They are honest and very polite. They make you feel comfortable while you wait and are always ahead of schedule. I recommend them to all my friends! More

by ronter77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
October 05, 2020

Service was exceptional and such an easy visit. Had both of our vehicles oil changed in the week. Definitely will recommend to friends and family. More

by LIDDYBUG23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
October 05, 2020

Felt like it took longer than it should to do an oil change. Was there over two and a half hours. Even though they still said it was because of the diagnostics that they did also, was not happy with thi More

by DEBRABORING1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes
October 05, 2020

I will be going to Rusty Wallace Kia Alcoa for my future service needs from now on. Alex was great at explaining to me what all they will be doing for the maintenance work on my vehicle. They were also done More

by earltk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
October 05, 2020

My wife has been bringing her Kia here for years and had been very happy. I tried taking my Jeep to the dealership it was purchased from for maintenance, but their service was terrible and have a three week More

by MEME_FORTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
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