Rusty Wallace Kia Alcoa - Service Center

Awesome service and Jenna is amazing !! Her attention to detail and helpful attitude is always wonderful ! She is def a asset and hard worker and kia is lucky to have her detail and helpful attitude is always wonderful ! She is def a asset and hard worker and kia is lucky to have her More

Jenna was very nice and helpful when it came to my service! It was a pleasure having her help me while I was in the service department! service! It was a pleasure having her help me while I was in the service department! More

I have bought five cars from this location. The service is great and all of the employees are friendly. I have recommended this dealership to several people. is great and all of the employees are friendly. I have recommended this dealership to several people. More

Quick, easy, and efficient. The assistant helping was friendly, attentive, and engaging. Everything I like in a support person. I will definitely do business again. friendly, attentive, and engaging. Everything I like in a support person. I will definitely do business again. More

I always feel comfortable leaving my car in their hands! They are very kind, courteous, and professional! I have no plans of taking my car anywhere else! They are very kind, courteous, and professional! I have no plans of taking my car anywhere else! More

They’re always helpful and kind. Any questions I have, they’re always answered. Jenna is always in good spirits and she’s informative. I’m so glad I choose Rusty Wallace Kia on Alcoa hwy they’re always answered. Jenna is always in good spirits and she’s informative. I’m so glad I choose Rusty Wallace Kia on Alcoa hwy More

Always treated like family! Always greeted with a smile and always takes care of what needs to be done to my Kia Forte. I would recommend anyone to come there for their service needs! and always takes care of what needs to be done to my Kia Forte. I would recommend anyone to come there for their service needs! More

Easiest and quickest service I have experienced in a long time! Great by job by Alex Ferrer. Very informative and easy to work with. Will definitely recommend. time! Great by job by Alex Ferrer. Very informative and easy to work with. Will definitely recommend. More

I purchased a 2016 used Kia Sorento, to which I absolutely love. It was unfortunately using oil a lot of oil. I made an appointment to have it checked and agreed to do the oil consumption test ov absolutely love. It was unfortunately using oil a lot of oil. I made an appointment to have it checked and agreed to do the oil consumption test over a period of time. Alex and the guys in the service department were great. They had to replace my engine and that went great as well. More

Service dept failed to to tell me i should replace timing belt. Critical failure of part. Blew motor , wish i’d known because i would have replaced the part in a second. belt. Critical failure of part. Blew motor , wish i’d known because i would have replaced the part in a second. More