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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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July 31, 2020

Cory was very courteous, helpful, and knowledgeable. I had some problems that needed looking into and he was very prompt on getting me a quote for the repairs. Very satisfied. More

by MRICHEY0
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
July 31, 2020

Excellent service and very friendly. Wouldn’t go anywhere else. Quick and easy to deal with. Makes you feel appreciated. You guys were great. Thanks guys. More

by Garymstout3
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Corey Husketh, ALEX FERRER
July 30, 2020

decided after paying 50$ for oil change to not come back for that service. I asked why it was so much more than coupon received in mail and got the government charges $11 to depose of oil. So why Don’t you More

by RWHAMMOND1
Recommend Dealer
No
Employees Worked With
Don’t know peoples names but girl checked me in , Jenna Mayes
July 30, 2020

Everyone at Rusty Wallace Kia Alcoa have always treated us very good. The service department personnel are all courteous and all of our needs are met on every visit. More

by DNSELIASON11
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
July 30, 2020

I brought my soul in because it made a noise. When I picked it up it still made that noise. They said there was nothing wrong with it More

by Donna
Recommend Dealer
No
Employees Worked With
ALEX FERRER
July 30, 2020

Techs were great explain fees upfront! Repaired a product recall! Great experience!!! Felt safe everyone were wearing masks! I love my Kia and the service at Rusty Wallace.. Thank You Antoinette Lewis More

by ALEWIS6765
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
July 29, 2020

Great people at dealership traded 2020 Sedona ex back for 2021 Sedona sx which had all the features 2020 had 5000 miles not pleased with it very pleased with 2021 sx More

by MOUNTAINWYNELL
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes is great gave me loaner for 4hours, Jenna Mayes
July 29, 2020

Fast service on my oil change! I appreciate Corey telling me about the potential situation with the other check that I had requested be done. More

by thunkitty
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
July 29, 2020

We took our car in to be serviced and the staff were very professional, friendly and competent. Our vehicle was serviced within 22 mins from start to finish. Amazing job, thanks! More

by AJSSPEARING
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
July 28, 2020

The people there have always been very kind & informative. My car is always taken well care of. They seem honest and trust worthy. I appreciate & love my Kia More

by CANDI.BARR95
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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