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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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July 24, 2020

Always professional and respectful! Jenna is amazing and always goes above and beyond to make sure my wife and I are taken care of every time we come in. More

by tmink00
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
July 23, 2020

Super great, showed up an hour early and they still got me in right away. So friendly and polite will use again and again. This was my first visit and they blew me away More

by Volscrazy78
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
July 23, 2020

The work was good but in the past they have cleaned up alittle afterwards this time they did not. Also asked about interior bulb change they said $22.00 I said nevermind I stopped at local auto parts stor More

by BIGRICK7254
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
July 23, 2020

Everyone was outstanding! I had the most interaction with Jenna, she is so friendly & professional. My car was clean when I picked it up. It was also done in the time frame they gave me. Wouldn't go anywhere More

by MICHUD5511
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
July 23, 2020

Very nice service and didn’t wait too long at all! I called to schedule my maintenance before I have to drive to Memphis next week and they were able to get me in the same day! More

by SMUGIGI
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
July 23, 2020

They are great every time I use the dealer ship shop they are willing to help reson you are there for. Service personnel away presents and helpful. More

by Papahosey60
Recommend Dealer
Yes
Employees Worked With
Will Witucki
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Raybourne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
July 23, 2020

Awesome job. It was fast, thorough and courteous. The scheduler, Dianne, really worked with me and my work schedule. The whole team went above and beyond. More

by DDK
Recommend Dealer
Yes
Employees Worked With
Dianne the service scheduler., Corey Husketh
July 22, 2020

Spent over $1000 and features that worked when I took it in do not work now. Employees were very nice and friendly. The automatic buttons on sliding doors and tailgate open and close do not work unless you More

by edyegale
Recommend Dealer
No
Employees Worked With
Jenna Mayes
July 22, 2020

I love this dealership, everyone is so nice and respective and work was done quickly , i arrived early, but they worked me in , loved the waiting room and snacks More

by LOISEDNA
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
July 22, 2020

Corey was great! He was very informative, professional, and courteous! If you have to take your car in for service, Corey is the one to deal with! More

by pmcc964
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
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