Rusty Wallace Kia Alcoa - Service Center

I always use this dealership for my service visits. Nice people, wonderful service and neat waiting area are the highlights. I will continue to use Kia dealership for all my future visits as well. people, wonderful service and neat waiting area are the highlights. I will continue to use Kia dealership for all my future visits as well. More

Great experience as always!!! Everything was clean and my service was performed quickly. Thank you Rusty Wallace KIA...I will definitely return for my next service!!! service was performed quickly. Thank you Rusty Wallace KIA...I will definitely return for my next service!!! More

Salesman Misunderstood what I wanted but fixed. Car was clean. Waiting area nice. Oil change bit expensive. Always find other things that need done! Done clean. Waiting area nice. Oil change bit expensive. Always find other things that need done! Done More

This is the first dealership that I truly enjoyed buying a car. They were courteous and respectful. As far as the service center they were absolutely great. They had me in and out in no time. Oil change and a car. They were courteous and respectful. As far as the service center they were absolutely great. They had me in and out in no time. Oil change and tire rotation. More

They was very helpful in teaching us about our new Kia. Everyone did really treat us like family. BJ was our salesman he was awesome. Everyone did really treat us like family. BJ was our salesman he was awesome. More

Super people. Cory is great. Told me who to see to get my gap insurance back. Oil change took me right in. Had to wait awhile for help with gap insurance. They were at lunch. Man in red said he had people bk gap insurance back. Oil change took me right in. Had to wait awhile for help with gap insurance. They were at lunch. Man in red said he had people bk there n no one ever came out. Then I got escorted bk after a lengthy wait. More

This was my first visit and I arrived a little early. I was greeted by Jenna who greeted me with a smile and a welcome. She assured me I would be serviced and out within 1 hour of my appointment. I was out was greeted by Jenna who greeted me with a smile and a welcome. She assured me I would be serviced and out within 1 hour of my appointment. I was out in less than 30 minutes of my arrival! More

They were fantastic to work with. Everyone in the office / work area was polite and friendly. The service was expedient and accurate. Can’t ask for more than that. / work area was polite and friendly. The service was expedient and accurate. Can’t ask for more than that. More

I found the staff there to be very good at what they do and with a lot of courtesy. They were very helpful in explaining everything to me. and with a lot of courtesy. They were very helpful in explaining everything to me. More

Always willing to work with you to get any issues settled fairly and quickly! Great Warranty! And a great service department! Looking forward to buying our next new vehicle here! fairly and quickly! Great Warranty! And a great service department! Looking forward to buying our next new vehicle here! More