Rusty Wallace Kia Alcoa - Service Center

Great place and people! Very satisfied with the service! Would highly recommend to anyone in need of a car or service! Just a wonderful place 😁 Would highly recommend to anyone in need of a car or service! Just a wonderful place 😁 More

Service department is excellent. Friendly, professional, courteous and knowledgeable. They make everything easy. Maintenance is completed quickly and they offer a loaner in case your need it. courteous and knowledgeable. They make everything easy. Maintenance is completed quickly and they offer a loaner in case your need it. More

Good service fast on completion. Helped with problems of vehicle. Enjoyed the free snack and soda. Car was running better after service. Service host was nice vehicle. Enjoyed the free snack and soda. Car was running better after service. Service host was nice More

Everyone is super friendly. Everyone greets clients with smiles on their faces. The service department is very thorough and they take their time explaining what they do to your car. smiles on their faces. The service department is very thorough and they take their time explaining what they do to your car. More

My review that I have already submitted has not changed. I am very unhappy with the dealership in how they could not figure out why my car would not start.I had wrecker come and pick up car and haul to deal I am very unhappy with the dealership in how they could not figure out why my car would not start.I had wrecker come and pick up car and haul to dealer twice.I was told by Cory that they had charged battery and did load test and battery was bad.I explained to him that battery was put in vehicle not long ago and he looked it up and said that it would be covered under warranty. So I never heard back from him that day which was on a Friday so I called backI on Monday and this time I spoke with Alex and he told me that they could not find a problem with the car.My wife absolutely loved this optima it only had 37000 miles but we did trade it for a vehicle that we could depend on. VERY UNHAPPY!!!!! More

Everyone is always pleasant to deal with. The best dealership I have ever been to. Jenna is always professional and accommodating and has my vehicle ready early. Alex is very knowledgeable with the dealership I have ever been to. Jenna is always professional and accommodating and has my vehicle ready early. Alex is very knowledgeable with the technical aspects and very polite. More

Excellent service and customer care. Corey did an excellent job explains what was done and giving me an estimate on some future work. Great to work with! excellent job explains what was done and giving me an estimate on some future work. Great to work with! More

Alex came out introduced himself and went over the services I was having done on my Kia. He was polite and quickly got my services completed within a few hours. services I was having done on my Kia. He was polite and quickly got my services completed within a few hours. More

They always take such good care of me. I have an older Kia and it runs like a Scalded dog because of the maintenance eyes provide! Kia and it runs like a Scalded dog because of the maintenance eyes provide! More

Service was quick. the waiting room and restrooms is very clean. Snacks while I waited Staff was awesome took time to answer my questions. Friendly and very helpful. very clean. Snacks while I waited Staff was awesome took time to answer my questions. Friendly and very helpful. More