Rusty Wallace Kia Alcoa - Service Center

Great service, recommend this place to anyone!! Super happy fast and very kind they know how to accommodate with the need of what a costumer wants!!Thanks Rusty Wallace Kia happy fast and very kind they know how to accommodate with the need of what a costumer wants!!Thanks Rusty Wallace Kia More

Doing great job for my car and I was surprised they did for me made me happy and great in lobby have everything like a home they have safe of course. I will keep come and if I have problems with my car I w for me made me happy and great in lobby have everything like a home they have safe of course. I will keep come and if I have problems with my car I will call about it. People love that place at kia service because they are skill very best one than other. They do care of my car and for some people also. I love kia service!! More

Very good service! We brought my son's car in for an AC problem. Ended up with it fixed, and they found another issue we did not know about. problem. Ended up with it fixed, and they found another issue we did not know about. More

Fantastic customer service. Great mechanical service as well! Upfront with costs and time lines. Easy to schedule and easy to deal with. I highly recommend! well! Upfront with costs and time lines. Easy to schedule and easy to deal with. I highly recommend! More

As always, outstanding service at Rusty Wallace Kia! Alex Greeted me at the door and got me right it in. The waiting areas was spotless! Greeted me at the door and got me right it in. The waiting areas was spotless! More

Everyone there is awesome. I take all my vehicles there. If they have to keep my car overnight, Jenna always arranges for me to have a loaner. If they have to keep my car overnight, Jenna always arranges for me to have a loaner. More

Service was excellent and Alex was wonderful to work and he made sure that everything was taken care of quickly and efficiently. I appreciated the wonderful treatment! he made sure that everything was taken care of quickly and efficiently. I appreciated the wonderful treatment! More

I'm in the middle. Because Sales was great. Service not so much. If a check engine light keeps giving signals that something is wrong with the coolant system I shouldn't have to bring it back multiple time so much. If a check engine light keeps giving signals that something is wrong with the coolant system I shouldn't have to bring it back multiple times for you to figure it out. And I definitely shouldn't find the coolant reservoir bone dry after you changed the coolant sensor. Still to be told - there's nothing wrong with it after I fill it up with coolant myself and you check it after. Wonder if perhaps it was drained and not replaced at the previous visit. A car with a little under 51,000 miles on it should not be jumping up to 6,000 RPM and struggling to accelerate on the HWY... so when I bring it to you.. you shouldn't tell me there's nothing wrong with it. I felt completely unsafe keeping that 2016 Kia Soul. So I traded it in somewhere else. And will have my new vehicle serviced somewhere else. More

Alex & the folks in the service department are always polite, prompt, and professional. Thank you for taking such good care of our needs! We appreciate you! polite, prompt, and professional. Thank you for taking such good care of our needs! We appreciate you! More

Great dealership clean well maintained very friendly no pressure easy to get to everyone I have dealt with has a home type feeling would highly recommend to anyone buying or having there car serviced pressure easy to get to everyone I have dealt with has a home type feeling would highly recommend to anyone buying or having there car serviced More