Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
GREAT SERVICE I have always had a very good experience with your dealership. The service department is top notch and well as the service personnel. Thank you. Ma I have always had a very good experience with your dealership. The service department is top notch and well as the service personnel. Thank you. Marcia Duncan More
They always make me feel at home and comfortable while taking great care of my car. I would recommend them to anyone and everyone. Thanks for doing such a great job! taking great care of my car. I would recommend them to anyone and everyone. Thanks for doing such a great job! More
Excellent customer service! Very knowledgeable and quick turn around time on completion of service. We were done before the promised time even having extra things done. turn around time on completion of service. We were done before the promised time even having extra things done. More
Staff is always very efficient and curtious. Willing to go out of their way to help with any questions or concerns. I have bought 3 cars here and they are a top notch company. go out of their way to help with any questions or concerns. I have bought 3 cars here and they are a top notch company. More
I was having issues with my car dying and had an appointment for next week but when it started happening more frequently I called and Alex told me to bring it on in and ask for him he would see to i appointment for next week but when it started happening more frequently I called and Alex told me to bring it on in and ask for him he would see to it that it got seen about. I was very please with the prompt and courteous service. More
Great service. Really enjoy everyone in the service department. Very attentive and helpful. Every time i visit they always make me feel at home and address all of my questions department. Very attentive and helpful. Every time i visit they always make me feel at home and address all of my questions More
Was EXTREMELY pleased with the customer service I received and the services completed on my vehicle. Alex in the service department was great at explaining what was going on with my vehicle and the s received and the services completed on my vehicle. Alex in the service department was great at explaining what was going on with my vehicle and the steps needed to take care of the issue. Keep up the great customer service Alex and staff I will definitely be back for all service needs or who knows maybe even to upgrade to a newer Kia! More
Very competent service, friendly and caring folks. Timely service. Generous snacks supplied while waiting. Arrived 45 minutes early, but they were able to take my vehicle right in and begin work. Feel as tho service. Generous snacks supplied while waiting. Arrived 45 minutes early, but they were able to take my vehicle right in and begin work. Feel as though we were charged competitive prices for work done. More
I always have a great experience at the service dept. The staff are always friendly and helpful. They also predict the times we’ll so I know how long I will be waiting. The staff are always friendly and helpful. They also predict the times we’ll so I know how long I will be waiting. More