Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
Jenna Is awesome! She explained everything that was going on with my car and took care of everything quickly. I will be back for all of my future needs on with my car and took care of everything quickly. I will be back for all of my future needs More
The staff is always friendly and helpful. Been doung business there for 15 years. Have never had a issue with the sales or the service department. business there for 15 years. Have never had a issue with the sales or the service department. More
$60 for a oil change is ridiculous! We will not be bringing our 2020 telluride back for any type of service in the future!! Thanks bringing our 2020 telluride back for any type of service in the future!! Thanks More
Had to bring my 2019 Kia Optima in to repair ripped interior. Jenna in the service department worked with the warranty company and had everything taken care of promptly! interior. Jenna in the service department worked with the warranty company and had everything taken care of promptly! More
Very helpful and quick response in my situation. Alex is a top notch Customer service representative. I had a sensor malfunction and it was repaired very quickly. I called at closing time, but was not made a top notch Customer service representative. I had a sensor malfunction and it was repaired very quickly. I called at closing time, but was not made to feel inconvenienced. Alex called a couple of times during the repair to keep me updated and pricing. More
Great service. Cheerful, helpful staff. On time and quick service. Clean waiting room with free snacks. Wonderful to have the use of a loan car. I know my car got a genuine Kia service. service. Clean waiting room with free snacks. Wonderful to have the use of a loan car. I know my car got a genuine Kia service. More
My husband and I bought a Kia Telluride in January. Their customer service is fantastic! They are extremely professional, and everything went smooth. I got my first oil change this week at their service cent customer service is fantastic! They are extremely professional, and everything went smooth. I got my first oil change this week at their service center. Again, everyone was professional. We are impressed and very happy with this Kia dealership, and would recommend it to others. More
Service Department They are friendly, clean and they are always try to get your car repairs done in a timely manner. They have a nice place for you to wait for you your They are friendly, clean and they are always try to get your car repairs done in a timely manner. They have a nice place for you to wait for you your repairs to be done with drinks,restrooms and snacks. You are very well treated there. More
Great customer service. Fast. Professional staff. Took outstanding care for social distancing and keeping customers safe. Clean waiting area. Clean service area. Love car wash outstanding care for social distancing and keeping customers safe. Clean waiting area. Clean service area. Love car wash More