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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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May 29, 2020

Jenna Is awesome! She explained everything that was going on with my car and took care of everything quickly. I will be back for all of my future needs More

by boseleyzack
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
May 29, 2020

The staff is always friendly and helpful. Been doung business there for 15 years. Have never had a issue with the sales or the service department. More

by DAVIDOFWALES03
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
May 29, 2020

$60 for a oil change is ridiculous! We will not be bringing our 2020 telluride back for any type of service in the future!! Thanks More

by STANBROWN2350
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 28, 2020

Had to bring my 2019 Kia Optima in to repair ripped interior. Jenna in the service department worked with the warranty company and had everything taken care of promptly! More

by JOANNEAVINO
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
May 28, 2020

Very helpful and quick response in my situation. Alex is a top notch Customer service representative. I had a sensor malfunction and it was repaired very quickly. I called at closing time, but was not made More

by MWEST97748
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
May 28, 2020

Great service. Cheerful, helpful staff. On time and quick service. Clean waiting room with free snacks. Wonderful to have the use of a loan car. I know my car got a genuine Kia service. More

by karenabable
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 27, 2020

My husband and I bought a Kia Telluride in January. Their customer service is fantastic! They are extremely professional, and everything went smooth. I got my first oil change this week at their service cent More

by M_CONRAD_0311
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 26, 2020

Service Department They are friendly, clean and they are always try to get your car repairs done in a timely manner. They have a nice place for you to wait for you your More

by VALGEM424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 26, 2020

Great customer service. Fast. Professional staff. Took outstanding care for social distancing and keeping customers safe. Clean waiting area. Clean service area. Love car wash More

by NANCYGATZA
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
May 24, 2020

Amazing service i love all the workers there they are great jenna is a sweetheart they took really good care of me and my car. More

by Keshia
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
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