Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
Very good visit for oil change and tire rotation very pleased Courtney comped 2 oil changes for a problem I had when the car was purchased and that was taken care of pleased Courtney comped 2 oil changes for a problem I had when the car was purchased and that was taken care of More
I’m not sure who the guy was that was there yesterday but he was super nice and funny! Thank you Kia for always taking care of my car! he was super nice and funny! Thank you Kia for always taking care of my car! More
Jenna and Corey was extremely nice. They gave me a loaner car and Jenna called me when my car was ready to be picked back up. Jenna made sure I understood everything before I left with my car. car and Jenna called me when my car was ready to be picked back up. Jenna made sure I understood everything before I left with my car. More
I had an issue with being charged for a service that was performed twice, but they called and gave me an option for a refund or credit. Super appreciative that got this fixed so quickly! performed twice, but they called and gave me an option for a refund or credit. Super appreciative that got this fixed so quickly! More
Very good service from Jenna Mayes and the service department. Finished servicing my Soul right on time. Clean, disinfected building inside where I felt comfortable. Will be returning in the future. department. Finished servicing my Soul right on time. Clean, disinfected building inside where I felt comfortable. Will be returning in the future. More
Always the best service. A real quality of profesionalism and genuineness about them. They answer any and all questions. Very courteous and helpful. I love going there. and genuineness about them. They answer any and all questions. Very courteous and helpful. I love going there. More
The Kia service team did an excellent job in my most recent visit. I went in for an oil change and tire rotation. It was a first class experience including the availability of snacks, drinks, and multip recent visit. I went in for an oil change and tire rotation. It was a first class experience including the availability of snacks, drinks, and multiple updates on my car. More
Very knowledgeable and answered all my questions. Service department very friendly and knowledgeable. Coming to this dealership past 5 years. Usually do not have to wait to long. department very friendly and knowledgeable. Coming to this dealership past 5 years. Usually do not have to wait to long. More