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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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April 18, 2020

Very good visit for oil change and tire rotation very pleased Courtney comped 2 oil changes for a problem I had when the car was purchased and that was taken care of More

by jamiebul47
Recommend Dealer
Yes
Employees Worked With
Courtney , Corey Husketh
April 18, 2020

I’m not sure who the guy was that was there yesterday but he was super nice and funny! Thank you Kia for always taking care of my car! More

by WYATT.BRITTANY97
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
April 16, 2020

Jenna and Corey was extremely nice. They gave me a loaner car and Jenna called me when my car was ready to be picked back up. Jenna made sure I understood everything before I left with my car. More

by asmith1983
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
April 16, 2020

I had an issue with being charged for a service that was performed twice, but they called and gave me an option for a refund or credit. Super appreciative that got this fixed so quickly! More

by angelalynnelong
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
April 16, 2020

Very good service from Jenna Mayes and the service department. Finished servicing my Soul right on time. Clean, disinfected building inside where I felt comfortable. Will be returning in the future. More

by Muffin
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
April 15, 2020

Always the best service. A real quality of profesionalism and genuineness about them. They answer any and all questions. Very courteous and helpful. I love going there. More

by sogladtobehappy
Recommend Dealer
Yes
Employees Worked With
Adam Fair, Jenna Mayes, Corey Husketh
April 15, 2020

The Kia service team did an excellent job in my most recent visit. I went in for an oil change and tire rotation. It was a first class experience including the availability of snacks, drinks, and multip More

by JHUMPHR1
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
April 14, 2020

Went to get my oil change and I was a new customer and Corey and the girl were very nice and help a lot great people More

by emilyfriel123
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
April 14, 2020

Very knowledgeable and answered all my questions. Service department very friendly and knowledgeable. Coming to this dealership past 5 years. Usually do not have to wait to long. More

by QUEENERNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fair, ALEX FERRER
May 03, 2021 -

QUEENERNG responded

Hello

April 13, 2020

Great and prompt service. I needed a large repair and the service department made it a very simple issue. I would definitely recommend RW Kia!! More

by DANDEERING
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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