Rusty Wallace Kia Alcoa - Service Center

I would recommend this service center to a kia owner that needs service ,however it is a bit pricey.I had an oil change and a normal inspection no real work and it was $60 i thought was a bit,much needs service ,however it is a bit pricey.I had an oil change and a normal inspection no real work and it was $60 i thought was a bit,much More

They was very nice and fast. The waiting room was very clean. Came in several times too check too if I needed any thing. Washed my car even when I said they didn't need to. clean. Came in several times too check too if I needed any thing. Washed my car even when I said they didn't need to. More

Very disappointed and appalled by the rudeness of service department especially service manager Kevin Williams. I want to talk with KIA corporate! I have tried to contact before and no reply department especially service manager Kevin Williams. I want to talk with KIA corporate! I have tried to contact before and no reply More

Excellent customer service provided. My car was ready Excellent customer service provided. My car was ready exactly as told. The waiting area is comfortable and exceptionally clean. I will utilize th Excellent customer service provided. My car was ready exactly as told. The waiting area is comfortable and exceptionally clean. I will utilize this location everytime my car needs serviced. More

The oil change and tire rotation was completed by professional people. I am very happy with the service. It didn't take long. Thank you professional people. I am very happy with the service. It didn't take long. Thank you More

The employees are friendly, helpful, but not pushy on selling things. Of course they will ask if you want to purchase tires, brakes, etc if you're getting close but they won't hassle you off you decline selling things. Of course they will ask if you want to purchase tires, brakes, etc if you're getting close but they won't hassle you off you decline. The complimentary drinks and snacks are a big plus too. More

The dealership is great I have always recommended. The service dept has always been awesome until me calling to try to get help getting my car to dealership spoke to service mgr very uncaring and rude⁰ re service dept has always been awesome until me calling to try to get help getting my car to dealership spoke to service mgr very uncaring and rude⁰ regarding my situation never had that issue before. Took in next day and service tech Corey was awesome to my needs. More

The service department took good care of me. I was taken care of promptly. What was needed was explained fully. Very well done and professional. I did feel the cost was high but the service depar I was taken care of promptly. What was needed was explained fully. Very well done and professional. I did feel the cost was high but the service department was excellent More

Very professional no bs took care of my car and got it done a timely manor I will definitely be bring my wifes car back done a timely manor I will definitely be bring my wifes car back More

Love getting my Kia serviced here!! Always treated with respect. Great customer service. The waiting room was well stocked with drinks, snacks and tables to work at. Work was done very quickly. respect. Great customer service. The waiting room was well stocked with drinks, snacks and tables to work at. Work was done very quickly. More