Rusty Wallace Kia Alcoa - Service Center

polite caring people I stopped by dealership to make app. for oil change. They asked if I had time to wait and they changed my oil and washed my car. Very polite caring p I stopped by dealership to make app. for oil change. They asked if I had time to wait and they changed my oil and washed my car. Very polite caring people! More

Really friendly service people. Great turn around for my oil change. Great waiting room. Checked on me periodically asking if I needed anything as well. oil change. Great waiting room. Checked on me periodically asking if I needed anything as well. More

Friendly and professional. Just wish the facility was more modern. Can not get to the show room from the service area without a long walk. more modern. Can not get to the show room from the service area without a long walk. More

Alex was fantastic. He was nice, funny and quick. Completed my service in less time than estimated. Normally go to a different dealership but not anymore. Completed my service in less time than estimated. Normally go to a different dealership but not anymore. More

Shabby waiting area, water and coffee available but snacks have to be bought. One left one newspaper but,nothing,else to read unless,someone left it and a single charging station that I noticed. Please snacks have to be bought. One left one newspaper but,nothing,else to read unless,someone left it and a single charging station that I noticed. Pleasent enough people but obviously management and owner isnt going to invest anything for its Service Customers. So next to the other KIA dealer, definitely a one star place for comfort although the Service and people are fine. More

As usual the service at Rusty Wallace KIA was Top Shelf. We are all way happy with the team at Rusty Wallace Kia Alcoa Highway. We are all way happy with the team at Rusty Wallace Kia Alcoa Highway. More

Had very good service. Also would like to say that Dylan that sold me my car helped me set my appointment up and told me how to get coupon for discount that sold me my car helped me set my appointment up and told me how to get coupon for discount More

They are always helpful. They are quick to respond to their customers. Even when they were busy they attend to you by at least saying we will be with you in a few minutes their customers. Even when they were busy they attend to you by at least saying we will be with you in a few minutes More

Jenna has been fantastic in helping us properly care for both our new vehicle and our old vehicle. Jenna listens to all of my questions and provides me with the answers that allow me to make educated decis both our new vehicle and our old vehicle. Jenna listens to all of my questions and provides me with the answers that allow me to make educated decisions pertaining to my vehicle... she is a true asset to the dealership. More

I love kia! Have never had a bad experience with the dealership. They’re always very helpful and always happy to assist with your needs. dealership. They’re always very helpful and always happy to assist with your needs. More