Rusty Wallace Kia Alcoa - Service Center

Best dealer in the area, they don’t come off as sleazy or conniving in any way. Though I’m not sure about the store in the waiting room, it’s kinda creepy conniving in any way. Though I’m not sure about the store in the waiting room, it’s kinda creepy More

Always the best service and people. Bought several cars from this dealership and hope to buy more. Service department folks are great and take care of you. from this dealership and hope to buy more. Service department folks are great and take care of you. More

Excellent service. Jenna is great to work with, she is very thorough and it’s nice to see someone that always has a smile on. very thorough and it’s nice to see someone that always has a smile on. More

I love Rusty Wallace Kia. Every employee I have come in contact with has gone out of their way to give me great service. Thank you all you are a great team contact with has gone out of their way to give me great service. Thank you all you are a great team More

Great service, courteous, professional staff with convenient hours and great value. If you’re looking for a new or used car, this is a good place to start. convenient hours and great value. If you’re looking for a new or used car, this is a good place to start. More

This dealership is amazing I like everyone in the service department Jenna is so friendly and makes you feel like your family I trust them with my vehicle and I always drive away in a clean vehicle and a sat department Jenna is so friendly and makes you feel like your family I trust them with my vehicle and I always drive away in a clean vehicle and a satisfied customer More

Jenna is great. She always has a smile. The waiting room has everything to snack on & drink. Back to Jenna. She gives you a time when your car should be done. Generally she's on the money! has everything to snack on & drink. Back to Jenna. She gives you a time when your car should be done. Generally she's on the money! More

Great service and the best complimentary snacks ever. The wait time was ok for the oil change. She did try to sell me a lot of things I don’t need. wait time was ok for the oil change. She did try to sell me a lot of things I don’t need. More

Every time I have came to Rusty Wallace Kia they have treated me very well and all my needs were met. That's why I will continue to make 30 minute drive from Knoxville to get my car serviced. treated me very well and all my needs were met. That's why I will continue to make 30 minute drive from Knoxville to get my car serviced. More

I went to the dealership to have someone fix the glove box on my car. When all was said and done the service dept had performed an up date and check my vehicles brakes, tires etc and fix the glove box abo box on my car. When all was said and done the service dept had performed an up date and check my vehicles brakes, tires etc and fix the glove box above and beyond I left there feeling appreaciated. Thank you More