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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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March 04, 2020

I brought the new car back to have ECP put on it. Loaner car given and even got to see Aubrey for answers to questions. More

by JUDYSTEELE40
Recommend Dealer
Yes
Employees Worked With
Aubrey in sales answered some questions also, Jenna Mayes, Corey Husketh
March 03, 2020

Very professional team with a quick response to all of my maintenance needs. The service team was able to quickly get me in on their calendar and proved a quick and thorough service. More

by darrenbrood
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
March 03, 2020

rate service very good fasts it and out clean neat very good work fast and good work very friendly and good young lady done very good job More

by LCLATTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 03, 2020

Staff were professional and friendly. The work was done in a timely fashion. I am very pleased with the service I received from your establishment. More

by CAB32004
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
March 02, 2020

Good, fast, service I had an appointment at 9:30 and was out of there in about an hour. It was great! Everyone is so nice and always helpful. Jenna was great! More

by SUSANWEBB1410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 01, 2020

Everyone was courteous and friendly there! I wish it would’ve been quicker being as I had an appointment, 45 minutes is more along the lines of what I expect to wait, it took an hour and a half. More

by NATHAN_HAMMOND
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
March 01, 2020

They are pleasant and courteous when you get there, and they will try to figure out the best options for how to fix your car. More

by EMHUNT1989
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 01, 2020

Everything was great except the wait. I had an appointment at 930 and left at noon. There was other people complaint as well but Service was great tho More

by Steph8975
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 01, 2020

Very good service ! Very helpful , and very nice people ! I would definitely shop with them again. They helped me with my first time trading and buying a new vehicle, very pleased with the service. More

by TINKSGIRL323
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Magee
February 29, 2020

Excellent customer service. Very thorough with work great work ethics and very polite. Excellent team work! Would actually recommend buying a Kia to others here! More

by amj19966andrea
Recommend Dealer
Yes
Employees Worked With
Alexander Ferrer- 5 stars
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