Rusty Wallace Kia Alcoa - Service Center

Service was excellent and according to my appointment. Everything was explained and an estimate given before the work was done. Staff were very curtious. The waiting area was comfortable. Everything was explained and an estimate given before the work was done. Staff were very curtious. The waiting area was comfortable. More

Excellent service everything was great. They take care of any issues you may have. My service was a routine oil change. The service is professional of any issues you may have. My service was a routine oil change. The service is professional More

The service department is the best. Jenna is so kind , and so helpful . I will never ever take my car any place else . Thanks guys!!!! and so helpful . I will never ever take my car any place else . Thanks guys!!!! More

We really like this dealership they are always kind and helpful. We would recommend them to our family and friends. Thank you guys so much. helpful. We would recommend them to our family and friends. Thank you guys so much. More

Excellent Service and Attitudes. I got their 45 minutes earlier than scheduled service appt and was taken in immediately. Even added a concern about engine light and that was evaluated and answer given earlier than scheduled service appt and was taken in immediately. Even added a concern about engine light and that was evaluated and answer given on that status. More

I had to reschedule a couple of times within two days. Everyone was very polite and friendly. Even through emails and texts that transpired. Thanks Everyone was very polite and friendly. Even through emails and texts that transpired. Thanks More

They are always super nice and very accommodating. The waiting area is comfortable and has a TV. The employees that check you in are knowledgeable, efficent and will check on you while you wait. waiting area is comfortable and has a TV. The employees that check you in are knowledgeable, efficent and will check on you while you wait. More

Great service and informative team members. I went into the dealership for maintenance and walked around the showroom looking for potential future purchases. After a few hours I was able to walk out with a the dealership for maintenance and walked around the showroom looking for potential future purchases. After a few hours I was able to walk out with a new car with the help of all the staffs that day. More

Like the service and sales personnel. Dealer employees do a great job of making you feel at home. Service department does a good job at informing me of the issues with my car. a great job of making you feel at home. Service department does a good job at informing me of the issues with my car. More

Treated well by Corey and the service was done in a timely manner. I would recommend the service department at Rusty Wallace KIA of Alcoa timely manner. I would recommend the service department at Rusty Wallace KIA of Alcoa More