Back

Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

Sort by
February 04, 2020

everyone there is so friendly and helpful. I like to say everyone there is so friendly and helpful. I like to say wash my car because it always needs it they also were very good at it figuring out what migh More

by nancyesartin
Recommend Dealer
Yes
Employees Worked With
Jeff Sartin, Greg Wampler, Chuck, Jenna Mayes, Corey Husketh
February 04, 2020

Friendly staff helpful and patient with one who knows little about cars. Told me my car was not ready for a service yet. Honest with me More

by ctemplar
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Corey Husketh
February 04, 2020

She is always so helpful letting know how things are going and just so nice. She always gives you an answer to your questions that are very satisfying. More

by Keclin
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
February 04, 2020

Great service. They never try to push service on me that I don't need. That keeps me coming back because I trust them...and I tell friends. More

by Darlene
Recommend Dealer
Yes
Employees Worked With
Alexander Ferrer
February 02, 2020

Service and warranty work was great. They made it so easy for me to get my car fixed. Jenna kept me updated on the work that was done and they even detailed the outside of my car. More

by hannahd
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
February 01, 2020

Great service technician As I have always found, this service department blows all the other dealerships away. Jenna was helpful and very considerate of my wishes. She did not More

by jtuttle116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
January 31, 2020

Great Service! Scheduled routine service (oil/filter change, rotate tires, multi-point inspection) visit with alignment completed in about an hour which was sooner t More

by patty11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
January 31, 2020

Great Service always explains the process. The place is always clean and organized, and the staff are friendly. I recommend a Kia to anybody. Great job More

by FIREFGHTER2341
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
January 30, 2020

I always have a good experience here, and the latest was no different. He discussed price before I went to the waiting area. The waiting area was clean and well provisioned. My car was ready earlier than an More

by RACABUH
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
January 30, 2020

Great Service The oil change service went well and they always rotate the tires and wash my car. The waiting room is nice with complimentary water and snacks. Free More

by KELLY.COOPER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
...
314
...