Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
everyone there is so friendly and helpful. I like to say everyone there is so friendly and helpful. I like to say wash my car because it always needs it they also were very good at it figuring out what migh everyone there is so friendly and helpful. I like to say wash my car because it always needs it they also were very good at it figuring out what might need to be done on my car and giving me a price beforehand instead of just saying I have to do it. More
Friendly staff helpful and patient with one who knows little about cars. Told me my car was not ready for a service yet. Honest with me little about cars. Told me my car was not ready for a service yet. Honest with me More
She is always so helpful letting know how things are going and just so nice. She always gives you an answer to your questions that are very satisfying. going and just so nice. She always gives you an answer to your questions that are very satisfying. More
Service and warranty work was great. They made it so easy for me to get my car fixed. Jenna kept me updated on the work that was done and they even detailed the outside of my car. for me to get my car fixed. Jenna kept me updated on the work that was done and they even detailed the outside of my car. More
Great service technician As I have always found, this service department blows all the other dealerships away. Jenna was helpful and very considerate of my wishes. She did not As I have always found, this service department blows all the other dealerships away. Jenna was helpful and very considerate of my wishes. She did not hard sell services that I did not need. She was very accommodating and very pleasant to talk to. Great service More
Great Service! Scheduled routine service (oil/filter change, rotate tires, multi-point inspection) visit with alignment completed in about an hour which was sooner t Scheduled routine service (oil/filter change, rotate tires, multi-point inspection) visit with alignment completed in about an hour which was sooner than I had anticipated. I waited with clean and well-provisioned waiting area with complimentary coffee and free WiFi and clean restrooms. I was able to use a discount coupon for the routine service and Corey kept me updated every step of the service visit. He even escorted me to the car at the end of the service! More
Great Service always explains the process. The place is always clean and organized, and the staff are friendly. I recommend a Kia to anybody. Great job always clean and organized, and the staff are friendly. I recommend a Kia to anybody. Great job More
I always have a good experience here, and the latest was no different. He discussed price before I went to the waiting area. The waiting area was clean and well provisioned. My car was ready earlier than an no different. He discussed price before I went to the waiting area. The waiting area was clean and well provisioned. My car was ready earlier than anticipated. More
Great Service The oil change service went well and they always rotate the tires and wash my car. The waiting room is nice with complimentary water and snacks. Free The oil change service went well and they always rotate the tires and wash my car. The waiting room is nice with complimentary water and snacks. Free wifi is always a plus. I watched a little TV while I waited. Restrooms are clean and convenient. More