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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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January 24, 2020

Friendly, on time, and my car was washed! Was waited on quickly by a friendly and efficient young lady. Was told 1 1/2 hour wait and it was. Very satisfied and tv helped pass time quickly. More

by IMN10AC8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
January 23, 2020

Excellent customer service. Jenna is amazing and is always so helpful. Very knowledgeable and very patient with my requests and questions. I’m very pleased every time I leave. More

by Monica
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
January 23, 2020

Top notch services with a lot of friendly faces. Glad we switched to a Kia. Much better than Twin city Hyundai. Also wasn't expecting the free car wash and tire rotation. More

by DPLOUHAR
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
January 23, 2020

This is one of the better dealerships that have had service at because of the great training and support these employees having a very knowledgeable of their vehicles and service options. More

by KRFINCH59
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
January 23, 2020

Alex was very knowledgeable a vehicle and repair options kept me informed and updated and was very intent on working out the repair options with me. More

by KRFINCH59
Recommend Dealer
Yes
Employees Worked With
Alex Ferrer, Jenna Mayes, Corey Husketh
January 22, 2020

Very helpful and informative. He was clear on what was needed for my car and was very polite. Very friendly and I would definitely come back in the future. More

by amygalewoods
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
January 21, 2020

Their customer service is top notch. They make you feel like family. They welcome you as soon as you arrive and they always make you feel comfortable. More

by FOLLYBEACH00
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
January 21, 2020

Great dealership bought my Kia in 2010 they have always been very professional and nice and taken very good care of my Kia this is the third Kia I've bought and would buy another from this dealership More

by BICENHOWER54
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
January 20, 2020

Alex in the service center was very kind and reassuring. The service was fast. I appreciated the loaner and how smooth everything went. Thank you More

by smalamg473
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in the Service Center, Corey Husketh
January 20, 2020

Very good service my battery was died and the tested and replaced it. I thought it should have lasted more then 5,000 miles. I am concerned this new battery will not last. More

by JUDYFRYE1
Recommend Dealer
Yes
Employees Worked With
Service manager, 5 star, Jenna Mayes, Corey Husketh
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