Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
Friendly, on time, and my car was washed! Was waited on quickly by a friendly and efficient young lady. Was told 1 1/2 hour wait and it was. Very satisfied and tv helped pass time quickly. Was waited on quickly by a friendly and efficient young lady. Was told 1 1/2 hour wait and it was. Very satisfied and tv helped pass time quickly. More
Excellent customer service. Jenna is amazing and is always so helpful. Very knowledgeable and very patient with my requests and questions. I’m very pleased every time I leave. always so helpful. Very knowledgeable and very patient with my requests and questions. I’m very pleased every time I leave. More
Top notch services with a lot of friendly faces. Glad we switched to a Kia. Much better than Twin city Hyundai. Also wasn't expecting the free car wash and tire rotation. switched to a Kia. Much better than Twin city Hyundai. Also wasn't expecting the free car wash and tire rotation. More
This is one of the better dealerships that have had service at because of the great training and support these employees having a very knowledgeable of their vehicles and service options. service at because of the great training and support these employees having a very knowledgeable of their vehicles and service options. More
Alex was very knowledgeable a vehicle and repair options kept me informed and updated and was very intent on working out the repair options with me. kept me informed and updated and was very intent on working out the repair options with me. More
Very helpful and informative. He was clear on what was needed for my car and was very polite. Very friendly and I would definitely come back in the future. needed for my car and was very polite. Very friendly and I would definitely come back in the future. More
Their customer service is top notch. They make you feel like family. They welcome you as soon as you arrive and they always make you feel comfortable. like family. They welcome you as soon as you arrive and they always make you feel comfortable. More
Great dealership bought my Kia in 2010 they have always been very professional and nice and taken very good care of my Kia this is the third Kia I've bought and would buy another from this dealership been very professional and nice and taken very good care of my Kia this is the third Kia I've bought and would buy another from this dealership More
Alex in the service center was very kind and reassuring. The service was fast. I appreciated the loaner and how smooth everything went. Thank you The service was fast. I appreciated the loaner and how smooth everything went. Thank you More
Very good service my battery was died and the tested and replaced it. I thought it should have lasted more then 5,000 miles. I am concerned this new battery will not last. replaced it. I thought it should have lasted more then 5,000 miles. I am concerned this new battery will not last. More