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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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January 20, 2020

regular oil change maintance Always friendly staff and fast service. I have never had better service in a dealership, other than with Rusty Wallace Kia. I love that they will was More

by VANDY37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
January 19, 2020

Customer satisfaction The representative was excellent and STRAIGHT FACED in dealings. I had so much to spend on repairs and he was most helpful in assisting me to meet my More

by SITRUCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
January 18, 2020

Had appointment at 9:45 n service call took longer than expected. I was there for approximately 2hours! Way too long!!! Service seemed different somehow More

by MARK.HENDRICKS1958
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
January 18, 2020

Great service and staff. Couldn't ask for any better. Would recommend to others. Always has a smile on their face and willing to help. More

by stevewilburn7
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
January 18, 2020

Jenna is always positive and always helps me anyway she can. She is always up front and honest with I really enjoy her up beat attitude. More

by sherrie.lewellen
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
January 18, 2020

Scheduled my service online. Convenient and simple. Arrived at my appointment time and was back on the road quickly. Thanks for great service and competitive pricing. More

by HTRMAN29
Recommend Dealer
Yes
Employees Worked With
Alexander Ferrer
January 18, 2020

Always a smooth experience . Courtesy and nice amenities while you wait . Prices are fair . I was in for an oil change and a multipoint inspection . I had a good coupon which I received from Rusty Wallace K More

by RLGOUGE
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
January 17, 2020

As always our experience was pleasant. Service department efficient and on time. We have no complaints and will continue having our service work done at Rusty Wallace Kia. More

by Kiaowner
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
January 17, 2020

Quick service along with helpful and friendly staff has made us repeat customers. I recommend their service department to anyone who needs it. The waiting room is nice as well. More

by Susie
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
January 17, 2020

Very impersonable. No communication with customer at all. Booking appointments to close. 21/2 hrs. For oil change and tire rotation is inexcusable. The only good thing was car wash. More

by thankfulone12
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Corey Husketh
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