Rusty Wallace Kia Alcoa - Service Center

Not happy with the service department at all... tired of getting coupons in the mail that I can never use. You excepted them before..... the service manager wasn’t pleasant either. I won’t buy another ca getting coupons in the mail that I can never use. You excepted them before..... the service manager wasn’t pleasant either. I won’t buy another car at your dealership. More

They were extremely helpful and we had no problems on are warranty work! One phone call to Jenna and everything was taken care of ,work done quickly and loaner car taken care of and not one hassle warranty work! One phone call to Jenna and everything was taken care of ,work done quickly and loaner car taken care of and not one hassle More

People are very nice. Mostly honest and somewhat expensive. However, they give us ample time and choices to choose from. Everyplace has room for improvement. This place is also improving. expensive. However, they give us ample time and choices to choose from. Everyplace has room for improvement. This place is also improving. More

The service department has always been very courteous. I have always been able to schedule all work needed in a timely manner. Waiting area is always clean and comfortable. have always been able to schedule all work needed in a timely manner. Waiting area is always clean and comfortable. More

We have ALWAYS been pleased with the dealership, from the sales side, to the service side. We’ve been treated like family from day one. We will definitely be returning for future car purchases. sales side, to the service side. We’ve been treated like family from day one. We will definitely be returning for future car purchases. More

Jenna was great. She explained everything very thoroughly and the wait was very reasonable for my service. I can confidently recommend Rusty Wallace to my friends and family when they’re in the ma thoroughly and the wait was very reasonable for my service. I can confidently recommend Rusty Wallace to my friends and family when they’re in the market for a good, reliable vehicle. More

Fixed my car after it went into limp mode on the interstate after dark while my son was driving and could have gotten us killed. Should have been recalled by kia before this happened. interstate after dark while my son was driving and could have gotten us killed. Should have been recalled by kia before this happened. More

Best Service Kia in Louisville has the BEST service department. Very knowledgeable, courteous, work done in a timely manner and keeps you informed. Upon complet Kia in Louisville has the BEST service department. Very knowledgeable, courteous, work done in a timely manner and keeps you informed. Upon completion Jenna Mayes was very thorough explaining the service that was done and let me know the next time to come in for service. Corey Husketh immediately greeted me upon; overall great customer service. More

My service was excellent. Corey was wonderful to work. He carefully explained everything that my car needed and why and he made sure that my service was done promptly. carefully explained everything that my car needed and why and he made sure that my service was done promptly. More