Rusty Wallace Kia Alcoa - Service Center

Outstanding service good people did what was needed had a nice loaner car checked on me to see if I was ok. Had coffee.good times nice loaner car checked on me to see if I was ok. Had coffee.good times More

The service department at Rusty Wallace Kia Alcoa is top notch. The employees are friendly and helpful. I definitely would recommend them to anyone that has a Kia. notch. The employees are friendly and helpful. I definitely would recommend them to anyone that has a Kia. More

Jenna was awesome! Went over and beyond for my oil change. Was friendly and sweet and took excellent care of me! Will be back soon! change. Was friendly and sweet and took excellent care of me! Will be back soon! More

Very nice Patient helpful very kind to look up South to see how much it cost before it causes it to make sure I was OK doing the service came back and talk to me again and we checked out other prices of di see how much it cost before it causes it to make sure I was OK doing the service came back and talk to me again and we checked out other prices of different things I need to get done I really appreciate everything they’ve done for me they’re very nice people and the guy that help me out was very very sweet More

Everyone was great. They completed the work in a timely manner. Car was clean when I got back in it. No wash was done due to rain. manner. Car was clean when I got back in it. No wash was done due to rain. More

Excellent and friendly customer service experience. We had routine maintenance as well as a manufacturer recall for seat belt. We used a loaner car to go get lunch while service was completed. had routine maintenance as well as a manufacturer recall for seat belt. We used a loaner car to go get lunch while service was completed. More

service First time owner and service For my car very pleased. Appreciate all the help in understanding my “new” car. And all the help in learning to drive a First time owner and service For my car very pleased. Appreciate all the help in understanding my “new” car. And all the help in learning to drive a modern car. More

Service Timeliness was immediate. I was kept informed of status, had the work reviewed detail by detail and the time of my wait was minimal. The snacks were Timeliness was immediate. I was kept informed of status, had the work reviewed detail by detail and the time of my wait was minimal. The snacks were great and there was a current newspaper available to read while waiting. I would highly recommend this service department! More

Professional, thorough. Jenna Mayes was very thorough in presenting service options and discussing future maintenance needs for my Forte. She accepted my decision to wait to Jenna Mayes was very thorough in presenting service options and discussing future maintenance needs for my Forte. She accepted my decision to wait to replace air filters until my next visit and made me aware of wear specifications on tires and brakes that she would recommend work on in visits to come. Everything about this appointment was extremely professional, from setting it up by phone, thru work review, status of the job and quick service while I waited in a clean, inviting, well stocked waiting area. The interior of my car had been detailed unexpectedly and without charge. I will definitely recommend this service dept. to friends and family. More

Great Bought a vehicle recently, and had a small cosmetic issue. Brought it in, they told me no problem, have you out in an hour. Less than an hour, I was o Bought a vehicle recently, and had a small cosmetic issue. Brought it in, they told me no problem, have you out in an hour. Less than an hour, I was on the road. Great dealership all around. I will be recommending these guys in the future for all vehicle needs. More