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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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December 19, 2019

Oil Change and part repair Went for scheduled oil change which was no problem however steering wheel part was broken by the installer and had to be brought in from another deale More

by MMCABA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, DUANE GIBBS, Corey Husketh
December 18, 2019

Oil change, tire rotation, Jenna is always a pleasure to work with. She is courteous, professional and always wearing a smile. She makes sure you vehicle is taken care of and yo More

by sbliz01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
December 18, 2019

Excellent service . Car was taken in quickly and on time. Service was completed within one hour. Staff were all attentive and friendly. Veteran friendly dealership. More

by Baby18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
December 17, 2019

Great experience Great customer service. Quick service time. Good recommendations. I will recommend them to anybody asking. Will continue to use rusty wallace Kia for More

by COLEM39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
December 17, 2019

Completed on time. Very professional. Took car in upon arrival Advised me of what time it would take. Actual time was less. Complete D as requested. Car was washed. Kia service is the b More

by BEACHNSEAGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
December 17, 2019

Service repair Corey was very polite and helped me all the way through the repair process. They repaired my truck and I’m back on the road. More

by klwilliams3469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
December 17, 2019

Always friendly.very thorough. Professional They are friendly and thorough. Never try to push you into services you dont knees or want. Give suggestions on service times. Just a great dealership More

by maranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, DUANE GIBBS, Corey Husketh
December 16, 2019

Great people and great service Great service and very friendly people. Just very glad to get my mirror fixed and fixed correctly. Now I can see better going down the road. More

by SUE777SEWING3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
December 16, 2019

Great experience Service was completed quickly and completely. Brandon (I think) was even kind enough to bring my umbrella in as it started to rain just as my service More

by cinrhea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
December 15, 2019

Too long weiting! There were unexoected factory recall repairs. The time I waited was 3.5 hours, so I broke all my daily plan; unexpected repairs should plan before. More

by SYANTONOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
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