Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
Oil Change and part repair Went for scheduled oil change which was no problem however steering wheel part was broken by the installer and had to be brought in from another deale Went for scheduled oil change which was no problem however steering wheel part was broken by the installer and had to be brought in from another dealer..so a 1 1/2 hr to 2 hr wait extended to 3 1/2 hours..that was the only glitch..steering wheel now repaired. More
Oil change, tire rotation, Jenna is always a pleasure to work with. She is courteous, professional and always wearing a smile. She makes sure you vehicle is taken care of and yo Jenna is always a pleasure to work with. She is courteous, professional and always wearing a smile. She makes sure you vehicle is taken care of and you are happy with your service. More
Excellent service . Car was taken in quickly and on time. Service was completed within one hour. Staff were all attentive and friendly. Veteran friendly dealership. . Car was taken in quickly and on time. Service was completed within one hour. Staff were all attentive and friendly. Veteran friendly dealership. More
Great experience Great customer service. Quick service time. Good recommendations. I will recommend them to anybody asking. Will continue to use rusty wallace Kia for Great customer service. Quick service time. Good recommendations. I will recommend them to anybody asking. Will continue to use rusty wallace Kia for future services need for my vehicle More
Completed on time. Very professional. Took car in upon arrival Advised me of what time it would take. Actual time was less. Complete D as requested. Car was washed. Kia service is the b Took car in upon arrival Advised me of what time it would take. Actual time was less. Complete D as requested. Car was washed. Kia service is the best I have dealt with in my 57 years of driving More
Service repair Corey was very polite and helped me all the way through the repair process. They repaired my truck and I’m back on the road. Corey was very polite and helped me all the way through the repair process. They repaired my truck and I’m back on the road. More
Always friendly.very thorough. Professional They are friendly and thorough. Never try to push you into services you dont knees or want. Give suggestions on service times. Just a great dealership They are friendly and thorough. Never try to push you into services you dont knees or want. Give suggestions on service times. Just a great dealership. More
Great people and great service Great service and very friendly people. Just very glad to get my mirror fixed and fixed correctly. Now I can see better going down the road. Great service and very friendly people. Just very glad to get my mirror fixed and fixed correctly. Now I can see better going down the road. More
Great experience Service was completed quickly and completely. Brandon (I think) was even kind enough to bring my umbrella in as it started to rain just as my service Service was completed quickly and completely. Brandon (I think) was even kind enough to bring my umbrella in as it started to rain just as my service was completed! More
Too long weiting! There were unexoected factory recall repairs. The time I waited was 3.5 hours, so I broke all my daily plan; unexpected repairs should plan before. There were unexoected factory recall repairs. The time I waited was 3.5 hours, so I broke all my daily plan; unexpected repairs should plan before. More