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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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December 15, 2019

Great service Clear up front costs. They set expectations and followed through exactly how they told me starting out. I tell all of my friends and family how well A More

by GABERENEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex , Corey Husketh
December 14, 2019

Enjoyable experience! The service department was friendly, greeted me with professionalism. Listened carefully as to why I was there. Took my vehicle in at my scheduled tim More

by BAHD80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
December 14, 2019

Excellent service Brought my car in for a factory recall. This was my first time visiting the service center at Rust Wallace Kia in Alcoa. I was treated very well, with More

by 37830cm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DUANE GIBBS
December 14, 2019

Super friendly staff My family traveled to Knoxville from Texas. We had an issue with the car that needed attention. The staff at rusty wallace Kia got us in and out. The More

by Curtis Moore.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes
December 14, 2019

My overall experience at the Kia service center My visit to the Kia service center was truly amazing!.Everyone there was both friendly and professional. I definitely would recommend this service cen More

by tinacambell166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
December 14, 2019

Awesome service The service was awesome and fast and the service people very polite and professional very to the point and very detailed oriented! Service is outstand More

by Coffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes, Corey Husketh
December 13, 2019

Wonderfull for the price. Helped me and my family stay safe on the road for 4 years now and for that I will always be thankful. cant thank them overall for everything they do e More

by NICK.DEBARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
December 13, 2019

Great service Had great customer service during my visit with the service department. Very friendly staff. Highly recommend this service center. Will be visiting ag More

by Briewilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Ferrer
December 13, 2019

Fast and Friendley Jenna was so sweet and Friendley to me.she had my service in timely manner and had me on my way.I want to Thank you Jenna Keep up the Great work. More

by sherryp344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
December 13, 2019

Great courteous staff. They keep you informed about the service on your vehicle. Could not ask for better service. The whole experience of buying a car was More

by CRAY0652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fair, Brandon Chaffins, Jenna Mayes
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