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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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December 12, 2019

Friendly Everyone is very friendly. Treats me like part of the family even when I am grouchy lol. They were very helpful with explaining things to this new c More

by amya9505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oh no I don't remember his name.. Kevin????, DUANE GIBBS
December 12, 2019

Excellent and quick Greeted quickly and friendly , offered coffee and snacks more than once ! Will definitely return for future service. Have always been treated friendly More

by LEEANDDRU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
December 12, 2019

Service The service department was professional and efficient during my visit. I love the complimentary car wash, it’s awesome to get in a clean car! More

by Cdunlap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DUANE GIBBS
December 12, 2019

Service on my van They have always been helpful and friendly. They always keep you up to date on your car. Prices are reasonable. They work with getting with what u can More

by SUNSETAVE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DUANE GIBBS
December 12, 2019

Always excellent Every time I am there I always feel at home. Everyone is always very helpful and nice. I bought my car from here and will likely be buying a second on More

by haileyboles96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, DUANE GIBBS
December 11, 2019

Very pleasant appointment The service staff was very nice and answered all my questions politely. Jenna was not only down to earth to talk to but explained everything thoroughl More

by KEEBJAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
December 10, 2019

Merry Christmas bill to me!! Corey did a GREAT job at taking care of my vehicle’s needs in a timely manner! It needed a LOT this visit!! I will add this is the first time that my More

by brendamccroskey4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
December 09, 2019

Oil and filter change, tire rotation, and inspection Associate, Jenna, was knowledgeable and very kind. The service was done in a timely manner. Jenna delivered the results of the inspection thoroughly a More

by claridy120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
December 08, 2019

FIRST OIL CHANGE AND SOFTWARE UPDATE JENNA MAYS WAS MY CSERVICE REP SHE WAS AWSOME ANSWERED A LOT OF TECH QUESTIONS THAT OTHERS TOLD ME THAT I DID NOT HAVE I GIVE ALL THE STARS More

by CDTNMARYVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
December 08, 2019

Wonderful They were very helpful and updated me with the progress of my car. It’s a very clean. The service was fast and friendly. I would have all my service d More

by SIMPSON519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
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