Rusty Wallace Kia Alcoa - Service Center

New tire 1. Everyone was very helpful, and I only waited an hour. thanks. What else can I say? I hope every one does have a Happy Thanksgiving. Everyone was very helpful, and I only waited an hour. thanks. What else can I say? I hope every one does have a Happy Thanksgiving. More

Work appreciated Honest service work was done within a reasonable amount of time and I appreciate that. I also appreciate that I wasn’t sold a service that I didn’t ne Honest service work was done within a reasonable amount of time and I appreciate that. I also appreciate that I wasn’t sold a service that I didn’t need at this time. More

Regular service appt I always get great customer service at this dealership. Friendly and prompt service is always given. The waiting area is clean. Wifi and refreshmen I always get great customer service at this dealership. Friendly and prompt service is always given. The waiting area is clean. Wifi and refreshments are also available while you wait. More

Quality service Rusty Wallace Kia is always so helpful, knowledgeable, and friendly when I am there for regular service. I have never had a problem with them and have Rusty Wallace Kia is always so helpful, knowledgeable, and friendly when I am there for regular service. I have never had a problem with them and have always had timely and quick service with scheduled appointments. I truly trust their recommendations. More

Happy customer I have always been treated great at Rusty Wallace dealership. The people who have been involved with me are great. Thank you for your time and help. I have always been treated great at Rusty Wallace dealership. The people who have been involved with me are great. Thank you for your time and help. More

Very good! The service center is fantastic. I live over an hour away and at first they said my service would take two hours but my husband was in and out in abou The service center is fantastic. I live over an hour away and at first they said my service would take two hours but my husband was in and out in about 30 minutes! Thank you! More

Great Service, but highly priced for an oil change I have been coming here for a while with both of my wife's KIA cars, and the service has been great, but over recently the prices have gone up a lot. I have been coming here for a while with both of my wife's KIA cars, and the service has been great, but over recently the prices have gone up a lot. More

Great job with “nothing to work with” While my wife was running errands alone, her 2018 Kia Sedona displayed a check engine light, then stalled. She restarted the vehicle and got to a safe While my wife was running errands alone, her 2018 Kia Sedona displayed a check engine light, then stalled. She restarted the vehicle and got to a safe place to stop and called me. Long story short, we rescued the wife and made plans for a trip the next morning to Rusty Wallace Kia Alcoa Highway. As with most electronic issues, diagnosis of said problems are near impossible unless the issue is occurring at that moment. And per my usual luck, no check engine lights and no acceleration symptoms when I arrived. Service writer Duane Gibbs greeted me and reminded me that the check engine lights and car stalling gremlins hide very, very well. Approximately 1 hour later I had a new throttle body, 2 recall issues dealt with, and a very happy wife. I highly recommend the service team at Rusty Wallace Kia Alcoa Highway, and especially service writer Duane Gibbs for his courtesy and professionalism. More

Excellent As always my service experience with my Forte at Rusty Wallace KIA was top notch and I ALWAYS LOVE SEEING MS JENNA ! She is always so helpful and exp As always my service experience with my Forte at Rusty Wallace KIA was top notch and I ALWAYS LOVE SEEING MS JENNA ! She is always so helpful and explains everything to 100% More

In and out Jenna thank you f oh r helping and getting the recall work done so fast on my 2019 Sportage. Got me in and out very fast, great people to work with. Jenna thank you f oh r helping and getting the recall work done so fast on my 2019 Sportage. Got me in and out very fast, great people to work with. More