Rusty Wallace Kia Alcoa - Service Center

Timely and friendly Jenna was very friendly and kept me and my husband in the loop with what was going on. We would recommend this location to anyone. Jenna was very friendly and kept me and my husband in the loop with what was going on. We would recommend this location to anyone. More

Maintenance Jenna was very helpful in explaining the process as well as giving me an accurate timeline for my oil change and tire rotation. Even got a much needed Jenna was very helpful in explaining the process as well as giving me an accurate timeline for my oil change and tire rotation. Even got a much needed rinse for my car. More

Oil chaange I was very happy with the ease of making an oil change appointment and how quickly I was in and out. The gentleman who checked me in said it would be I was very happy with the ease of making an oil change appointment and how quickly I was in and out. The gentleman who checked me in said it would be an hour to an hour and a half and I was out the door in 1 hour on the nose. The waiting room was clean and spacious, but the television was, in my opinion, too loud. More

Good job kia Very happy with the work they did. On time as promised and reasonably priced.Jenna was very pleasant and professional. Courtesy car was super helpful Very happy with the work they did. On time as promised and reasonably priced.Jenna was very pleasant and professional. Courtesy car was super helpful as I had other appts to get to and waiting wasn’t an option. More

Did a Great job Overall happy with service provided. Excellent customer service finished on time and overall very satisfied. Will definitely bring my KIA hear again. Overall happy with service provided. Excellent customer service finished on time and overall very satisfied. Will definitely bring my KIA hear again. WOULD RECOMMEND FOR ALL SERVICE NEEDS. More

Great experience Duane was great! He kept me informed as things were going on. I had a lot done that day in my car so being in the loop was wonderful. Duane was great! He kept me informed as things were going on. I had a lot done that day in my car so being in the loop was wonderful. More

Replaced my key fob batteries in Minho! Replaced my key fob batteries in minutes. Were friendly and efficient! Lady in service center was prompt in assessing my problem and getting me to the Replaced my key fob batteries in minutes. Were friendly and efficient! Lady in service center was prompt in assessing my problem and getting me to the parts department! More

Best Service Experience Ever. Duane Gibbs was extremely professional and most helpful. I will definitely be buying my next vehicle at Rusty Wallace KIA Alcoa Hwy. Thanks Mr. Gibbs Duane Gibbs was extremely professional and most helpful. I will definitely be buying my next vehicle at Rusty Wallace KIA Alcoa Hwy. Thanks Mr. Gibbs More

Friendly and courteous. Jenna was very friendly and appearance was very professional. She kept us updates on our repair and mentioned oil change and tire rotation. It was a Jenna was very friendly and appearance was very professional. She kept us updates on our repair and mentioned oil change and tire rotation. It was a little early but was glad she mentioned it as we were already there. She gladly Used coupon on my phone. More

Speedy Great service. I was immediately assisted by jenna. she was friendly. She had the recall taken care of for me, that I didnt know about, and even h Great service. I was immediately assisted by jenna. she was friendly. She had the recall taken care of for me, that I didnt know about, and even had my car washed. (Which I was going to do that day any way, which saved me some time from not having to do it myself. Great experience. More