Rusty Wallace Kia Alcoa - Service Center

Oil change and recall fix Took a bit longer than expected but all in all grest service. This was due to lunch time closure not anticipated. Still a good experience Took a bit longer than expected but all in all grest service. This was due to lunch time closure not anticipated. Still a good experience More

Quick easy oil change. Got me in quick and my service was done without a lengthy wait. Service people were very courteous and helpful. I really like the complimentary car wa Got me in quick and my service was done without a lengthy wait. Service people were very courteous and helpful. I really like the complimentary car wash. More

Quick and easy. Check in and check out was fast. The staff are always kind and pleasant. Everyone you walk by smiles and say hello. Every visit we have had has been p Check in and check out was fast. The staff are always kind and pleasant. Everyone you walk by smiles and say hello. Every visit we have had has been pleasant. More

Great customer service The service advisor was very courteous and listened to my requests. She was also professional. My car was serviced for an oil change. Great service de The service advisor was very courteous and listened to my requests. She was also professional. My car was serviced for an oil change. Great service department. Things have changed for the better over the past year More

Always treated great Jenna was very professional. Kept me informed through the whole process and was a very prompt and diligent and all the matters concerning my service t Jenna was very professional. Kept me informed through the whole process and was a very prompt and diligent and all the matters concerning my service that day. Her and Matt have always treated me absolutely fantastic during my visits. More

Excellent Had a problem with the back hatch and took the vehicles to Rusty Wallace. Jenna was very friendly when she wrote me up. The problem was found, expl Had a problem with the back hatch and took the vehicles to Rusty Wallace. Jenna was very friendly when she wrote me up. The problem was found, explained to me and taken care of quickly. I was very pleases with the service and the dealership when I left. More

First rate Very pleased with the customer service and the service on the car. It was our first visit and we will definitely be back on the future. Very pleased with the customer service and the service on the car. It was our first visit and we will definitely be back on the future. More

friendliness Service was fast and courteous had enjoyable wait in the waiting area,.courteous workers and was told about the filters before they where changed. Li Service was fast and courteous had enjoyable wait in the waiting area,.courteous workers and was told about the filters before they where changed. Like that More

Efficient Quick and painless check on a recall part. The lot looked backed up but the got my car in at the appointment time and we’re complete within the time f Quick and painless check on a recall part. The lot looked backed up but the got my car in at the appointment time and we’re complete within the time frame. More

Oil change and tire rotation I go to Jenna and she is fantastic, but everyone in the service department is friendly and they work together to keep things flowing. I’ve never had t I go to Jenna and she is fantastic, but everyone in the service department is friendly and they work together to keep things flowing. I’ve never had to wait which is professional and shows respect for my time. More