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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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July 04, 2019

Fast, friendly and efficient After making our appointment we were sent reminders by email that was very helpful. The process of dropping off the car was very quick and the gentlem More

by REKNAUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DUANE GIBBS
July 04, 2019

Routine maintenance Staff was courteous and very nice. Clean and comfortable waiting room. I was in and out in a timely manner. Free internet was a plus. More

by Missybryant1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
July 03, 2019

Awesome Staff! We always get our vehicles serviced with Rusty Wallace Kia Alcoa. Matt and his staff are top notch every time we visit. Great experience everytime! More

by Kia fan 4 life!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fisher, Chris Palumbo, Jenna Mayes, DUANE GIBBS
July 03, 2019

Great This dealership always has great service. I have been coming here for years and have always had such a good experience. I would always recommend them. More

by CRAZYCATT621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DUANE GIBBS
July 03, 2019

Fabulous service! I arrived for my appointment and I was greeted immediately and very courteously. I had to get several things done and they were completed in a timely More

by NANAB54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
July 02, 2019

Happy customer! Overall experience was excellent! I made an appointment on line and they had me a loaner car ready , and I was in my way to work. More

by BIHENDERSON1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DUANE GIBBS
July 01, 2019

Very timely service Service completed ina timely manner. Staff is helpful, courteous and knowledgeable. Jenna went over all work performed. Shop is clean and everyone app More

by DAGSTOY83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 30, 2019

First service - OLF Quick, Organized and very efficient - was blocked for exiting after service and it was handled quickly. In and out is less than an hour. Looking forwa More

by hhinaz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DUANE GIBBS
June 30, 2019

Excellent Customer Service I appreciate the Rusty Wallace Service Center. They are never pushy, and always treat customers well. I love it when they wash my car for me. Just an More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher, Jenna Mayes
June 30, 2019

Best service I’ve ever had The wait was short and everyone was very helpful. It was a very good experience and this will be the only dealership I use from here on out. More

by Mattb4720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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